J. M. Location
United States
J. M. Work
- 2012 - now Principal @ Business Consulting Services
- 2011 - 2012 Sr. Director-Contact @ Florida Blue
- 2009 - 2010 VP - Matheson Fast Freight @ Matheson
- 2008 - 2008 VP - Operations @ Kaplan
- 2005 - 2007 VP - Customer Operations @ Supra Telecom
- 2004 - 2005 VP - Global Services-Latin America, Caribbean and U.S. Hispanic Market @ PRECISION RESPONSE Corp. / Alorica, Inc.
- 2002 - 2004 VP - Global Solutions Group @ Sitel Group
- 1999 - 2002 DIRECTOR - Customer Experience @ DIRECTV
- 1996 - 1999 VP - International Operations, Sales and Marketing @ SUNTERRA RESORTS, Inc.
- 1986 - 1996 Vice President @ Interval International
J. M. Education
- Villanova University
Six Sigma Black Belt Certificate (Six Sigma)
2006 - 2007 - University of Miami
Master of Science (Management Science & Quantitative Modeling)
- University of Miami
Bachelor of Science (Industrial Engineering)
- Villanova University
Lean Six Sigma Certificate (Lean Six Sigma)
- University of Miami
Post Graduate Cert. of Engineering (Occupational Safety and Health (OSHA))
- Colegio Corazon de Maria (CODEMA), Gijon, Espana
(Ciencias)
- Miami Senior High School (Miami, FLA)
High School Diploma (Mathematics & Science)
- Villanova University
Master Certificate in Six Sigma (Lean & Six Sigma)
J. M. Skills
- Team Leadership
- Change Management
- Microsoft Excel
- Budgets
- Logistics
- LTL
- Quality Assurance
- Telecommunications
- Program Management
- Business Process Improvement
J. M. Summary
J. M., based in United States, is currently a Principal at Business Consulting Services. J. M. brings experience from previous roles at Florida Blue, Matheson, Inc., Kaplan Virtual Education (KVE) and Supra Telecom. J. M. holds a 2006 - 2007 Six Sigma Black Belt Certificate in Six Sigma @ Villanova University. With a robust skill set that includes Team Leadership, Change Management, Microsoft Excel, Budgets, Logistics and more. J. M. has 2 emails on RocketReach.
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