J C. Email

Platform Support Specialist @ ShipServ

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J C. Location

Muntinlupa, NCR, PH

J C. Work

Platform Support Specialist @ (November 2023 - Present)
Quality Assurance Specialist @ (January 2020 - September 2023)
Business Development Associate @ (June 2020 - December 2021)

J C. Education

Udemy Alumni
Bachelor of Applied Science (Computer Programming)
2020-2022

J C. Skills

Security Incident Response
IT Risk Management
Vulnerability Management
Vulnerability Assessment
Vulnerability
Penetration Testing
Information Security
Key Metrics
IT Operations
Data Analytics
Application Security
Application Programming Interfaces (API)
Automation
Process Automation
Microsoft Power BI
Salesforce Lightning
Postman API
Splunk Enterprise Security
Programming Languages
SQL
Cybersecurity Incident Response
Post-Sales Support
Technical Assistance
Administration
Tech-Savvy
Networking
Agile & Waterfall Methodologies
IT Integration
Cybersecurity
Business Management
Service Desk
Programming
Team Leadership
Software Quality Assurance
Service Delivery
Microsoft Products
Business Strategy
Soft Skills
Microsoft Word
Business-to-Business (B2B)
Software Testing
Continuous Improvement
Data Entry
C (Programming Language)
Microsoft Excel
Decision-Making
Team Management
Relationship Building
Data Management
Microsoft Office
Quality Management
Leadership
Negotiation
Qualitative Research
Problem Solving
Quality Control
Customer Service
Quality System
Quality Auditing
Data Analysis
Technical Support
Troubleshooting
Market Research
Information Technology
Salesforce.com
Process Improvement
Business Analysis
Quality Assurance
Financial Analysis
Analytical Skills
Finance
Business Development
Business
Online Gaming
Account Management
Advertising
Communication
Sales
Teamwork
Six Sigma Green Belt
Lean Six Sigma
Python (Programming Language)
Customer Service Management
Research
Managing Accounts
Gaming Industry
Customer Retention
Customer Satisfaction
Customer Relationship Management (CRM)
Subject Matter Experts
Customer Support
Customer Experience
Customer Engagement
Customer Acquisition
Customer-focused Service
Customer Service Training
Customer Service Operations
Customer Loyalty
Back Office Operations
Operations Management

J C. Summary

J C., based in Muntinlupa, NCR, PH, is currently a Platform Support Specialist at ShipServ. J C. brings experience from previous roles at Straive and SPi Global. J C. holds a 2020 - 2022 Bachelor of Applied Science in Computer Programming @ Udemy Alumni. With a robust skill set that includes Security Incident Response, IT Risk Management, Vulnerability Management, Vulnerability Assessment, Vulnerability and more. J C. has 1 emails on RocketReach.

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