Ivy Ikpeme-Mbakwem Email & Phone Number

Director Programmes, i-Academy @ Africa Prudential Plc

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Ivy Ikpeme-Mbakwem's Location

Lagos, Nigeria

Ivy Ikpeme-Mbakwem's Work

Director Programmes, i-Academy @ Africa Prudential Plc
Chief Experience Officer @ Africa Prudential Plc
Customer Experience Manager, Africa @ UBA Group

Head, Service Quality Management Africa @ UBA Group
HOD Customer Care and Acting HOD, Networks @ PANAFTEL WIRELESS
Business Development Manager (Asset Management Solutions) and Service Delivery Manager @ PANAFTEL WIRELESS
Manager, Customer Care @ Mobitel Nigeria
Head, Contact Centre @ Bank PHB Plc
Contact Centre Operations Manager @ Intercontinental Bank PLC
Call Centre Customer Services and Telemarketing Operations Manager @ Intercontinental Bank PLC

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Ivy Ikpeme-Mbakwem's Education

University of Calabar
BSc (Businiess Management)
1995 - 1998
University of Calabar
Diploma (Business Administration)
1993 - 1998

Ivy Ikpeme-Mbakwem's Skills

Customer Service
Strategic Planning
Business Process Management Bpm Skills

Culture and Change Manaement Skills
Management
Service Delivery
Strategic Thinking
Project Planning
Telecommunications
Customer Experience

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Ivy Ikpeme-Mbakwem's Summary

Ivy Ikpeme-Mbakwem, based in Lagos, Nigeria, is currently a Director Programmes, i-Academy at Africa Prudential Plc, bringing experience from previous roles at Africa Prudential Plc, UBA Group and Panaftel Wireless. Ivy Ikpeme-Mbakwem holds a 1995 - 1998 BSc in Businiess Management @ University of Calabar. With a robust skill set that includes Customer Service, Strategic Planning, Business Process Management Bpm Skills, Culture and Change Manaement Skills, Management and more, Ivy Ikpeme-Mbakwem contributes valuable insights to the industry. Ivy Ikpeme-Mbakwem has 3 emails and 1 mobile phone number on RocketReach.