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Ivy Forero Location
Dubai, AE
Ivy Forero Work
Head of Customer Success @ (August 2025 - Present)
Podcast Host @ (February 2025 - Present)
Head of Customer Success @ (August 2023 - August 2025)
Growth Coach @ (October 2023 - November 2024)
Enterprise Customer Success Manager @ (June 2022 - June 2023)
Director of Customer Success @ (June 2018 - January 2021)
Director of Business Development @ (December 2017 - June 2018)
Industrial Director @ (June 2017 - December 2017)
Account Manager @ (June 2016 - May 2017)
Marketing Coordinator @ (December 2013 - May 2016)
Wings Team Member @ (June 2014 - June 2015)
Ivy Forero Education
Ecoversity
Permaculture Designer
2020-2021
University of Houston
Bachelor's degree (Logistics, Materials, and Supply Chain Management)
2013-2015
Ivy Forero Skills
Thought Leadership
Customer Retention
Voice of the Customer
Problem Solving
Presentations
Customer Engagement
Customer Communication
Client Relations
Business-to-Business (B2B)
Team Management
Contract Negotiation
Relationship Development
Customer Loyalty
Market Research
New Business Development
Strategic Hiring
Employee Training
Customer Relationship Management (CRM)
Team Building
Post-Sales
Customer Advocacy
Strategic Partnerships
Data-driven Decision Making
Account Expansion
Teamwork
Team Leadership
Startups
Management
Key Account Development
Artificial Intelligence (AI)
Business Expansion
Renewal Retention
Presentation Skills
Attention to Detail
Customer Satisfaction
Software as a Service (SaaS)
Marketing
Spanish
Project Planning
Marketing Strategy
Cross Selling
Customer Experience
Compliance
Analytical Skills
Sales
Leadership
Customer Success
PowerPoint
Banking
Cash Management
Accounting
Credit Cards
Data Entry
Microsoft PowerPoint
Finance
Deposits
Commercial Banking
Account Reconciliation
Outlook
Microsoft Office
Microsoft Word
Microsoft Excel
Credit
Editing
Customer Service
Social Media Marketing
Credit Analysis
Marketing Agency
Retail Banking
Recruiting
Analysis
Ivy Forero Summary
Ivy Forero, based in Dubai, AE, is currently a Head of Customer Success at Messe Frankfurt Middle East. Ivy Forero brings experience from previous roles at The Success Revenue Podcast, LVL Wellbeing, Catalyst Software and Mapistry. Ivy Forero holds a 2020 - 2021 Permaculture Designer @ Ecoversity. With a robust skill set that includes Thought Leadership, Customer Retention, Voice of the Customer, Problem Solving, Presentations and more. Ivy Forero has 3 emails and 1 mobile phone numbers on RocketReach.
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