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Ivo Koster Location
Seattle, WA, US
Ivo Koster Work
Director of Commercial Support @ (January 2026 - Present)
Director Product Quality and Services @ (October 2017 - July 2025)
Principle Supportability Program Manager – Xbox Customer Services and Support @ (September 2016 - October 2017)
Customer Experience Program Manager (XPM) – Xbox Customer Services and Support @ (May 2012 - September 2016)
Senior Program Manager – Services Business Desk @ (September 2009 - April 2012)
Group Manager – Premier Support Offerings Management @ (January 2008 - January 2009)
Senior Program Manager – Enterprise Support Offerings @ (January 2006 - January 2008)
Global Program Manager – Services Business Operations @ (January 2002 - January 2006)
Global Program Manager for the Global Delivery Model @ (January 2002 - January 2002)
Support Manager for Professional support @ (January 1999 - January 2000)
Support Manager for Office, Developer products and Games @ (February 1997 - December 1999)
Groupware Specialist @ (January 1997 - February 1997)
Business Unit Manager @ Wildschut Opleidingen & Automatisering (March 1991 - February 1997)
Ivo Koster Education
Amsterdam University of Applied Sciences
(Business Economics)
1994-1995
(Design)
1989-1990
Ivo Koster Skills
Project Strategy
Multi-functional
Project Planning
Coaching & Mentoring
End to End Delivery
Team Coordination
Critical Thinking
Creative Problem Solving
Operations
Negotiation
Communication
Team Leadership
Analytical Skills
Business Innovation
Customer Experience Transformation
Program Management
Problem Solving
Collaboration
Collaborative Problem Solving
Presentations
Project Management
International Project Management
Cross-functional Coordination
ITIL
Cross-functional Team Leadership
Agile Project Management
Vendor Management
Product Management
Software Project Management
Change Management
Strategy
Business Process Improvement
Business Process
Project Portfolio Management
Outsourcing
Enterprise Architecture
IT Service Management
Partner Management
PMO
Solution Architecture
IT Management
Service Delivery
CRM
Microsoft Technologies
Business Intelligence
Software Development
Agile Methodologies
Business Analysis
Scrum
Release Management
Requirements Analysis
Project Delivery
Resource Management
Service Management
Management
Dutch language
Artificial Intelligence (AI)
Artificial Intelligence for Business
Generative AI
Search Engine Technology
Chatbots
Microsoft Search
Computer Ethics
Ivo Koster Summary
Ivo Koster, based in Seattle, WA, US, is currently a Director of Commercial Support at Precor. Ivo Koster brings experience from previous roles at Microsoft. Ivo Koster holds a 1994 - 1995 Amsterdam University of Applied Sciences. With a robust skill set that includes Project Strategy, Multi-functional, Project Planning, Coaching & Mentoring, End to End Delivery and more. Ivo Koster has 2 emails and 4 mobile phone numbers on RocketReach.
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