Ivette Bernal Email & Phone Number
Shared Services Sr. Mgr, Business Planning and Implementation @ Starbucks
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Ivette Bernal Location
- Seattle, WA, US
Ivette Bernal Work
- Shared Services Sr. Mgr, Business Planning and Implementation @ (July 2026 - Present)
- Manager Program Management, Executive Escalations (Buyer Risk Prevention) @ (March 2024 - May 2026)
- Manager, Global Service Delivery (Colleague Success and Enablement) @ (March 2022 - March 2024)
- Program Manager (Risk) - Decision Quality | Perfect Order Experience @ (December 2020 - February 2022)
- Program Manager – Time Transformation | Global Employee Services @ (June 2020 - December 2020)
- Merchant Experience Program Manager | Amazon Pay Business Operations @ (November 2018 - June 2020)
- Quality and Risk Operations Leadership (TRMS) – Progressive Roles @ (February 2016 - November 2018)
- Service Delivery Excellence and Quality (Progressive Leadership Roles) @ (November 2007 - February 2016)
Ivette Bernal Education
- Universidad Hispanoamericana (CR)
Bachelor of Business Administration
Ivette Bernal Skills
- Account Management
- Agile Methodologies
- Artificial Intelligence for Business
- Automation
- Bilingual Communications
- Budgeting
- Business Analysis
- Business Development
- Business Process
- Business Process Improvement
- Business Reviews
- Business Strategy
- Change Management
- Continuous Process Improvement
- Critical Thinking
- Cross-cultural Communication Skills
- Customer Experience
- Customer Experience Management
- Customer Experience Transformation
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Cybersecurity
- Executive Visibility
- IT Project & Program Management
- Incident Management
- Information Security
- Leadership
- Leadership Development
- Lean Six Sigma
- Management
- Management Professional
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Multi-Cultural Team Leadership
- Operational Planning
- Operational Strategy
- Operations
- Operations Management
- Organizational Development
- People Development
- People Management
- Policy Development
- Process Improvement
- Product Management
- Program Management
- Program Management Professional
- Project Management
- Quality Assurance
- Quality Management
- Research
- Return on Investment Analysis
- SQL
- Scrum
- Senior Program Management
- Service Delivery
- Service Management
- SharePoint
- Stakeholder Engagement
- Team Leadership
- Team Management
- ITIL
- IT Service Management
- Outsourcing
- IT Outsourcing
- HP
- HP Service Desk
- Quality Improvement
- Analytics
- Business Analytics
- Problem Analysis
- Microsoft Office
- Exceeding Customer Expectations
- Sales
- Event Planning
- Data Analysis
- Continuous Improvement
Ivette Bernal Summary
- Ivette Bernal, based in Seattle, WA, US, is currently a Shared Services Sr. Mgr, Business Planning and Implementation at Starbucks. Ivette Bernal brings experience from previous roles at Amazon and VMware. Ivette Bernal holds a Bachelor of Business Administration @ Universidad Hispanoamericana (CR). With a robust skill set that includes Account Management, Agile Methodologies, Artificial Intelligence for Business, Automation, Bilingual Communications and more. Ivette Bernal has 3 emails and 1 mobile phone numbers on RocketReach.
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