Iveta Goldmane Email & Phone Number
Information Technology Process Consultant @ q.beyond Riga
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Iveta Goldmane Location
- Riga, LV
Iveta Goldmane Work
- Information Technology Process Consultant @ (April 2025 - Present)
- Senior Global Change Coordinator @ (June 2024 - April 2025)
- Global Change Coordinator @ (July 2023 - April 2025)
- Service Desk Delivery Manager @ (June 2022 - July 2023)
- Service Project Manager @ (January 2022 - January 2023)
- Incident Manager @ (November 2021 - June 2022)
- Riga TechGirls Mentorship program “Tech Mentor” Product Ownership track @ (January 2023 - June 2023)
- Telemarketing Specialist @ (May 2021 - November 2021)
Iveta Goldmane Education
- Latvijas Universitate
Master's degree (Political Science and Public Relations)
2000-2002
Iveta Goldmane Skills
- 3G
- Agile Development
- Agile Environment
- Agile Methodologies
- Agile Project Management
- Agile Training
- Analytical Skills
- Bug Tracking
- Call Center Administration
- Categorization
- Client Onboarding
- Client Services
- Communication
- Continuous Improvement
- Coordinating Skills
- Coordination Skills
- Customer Communication
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Databases
- Deal Closure
- Decision-Making
- Direct Sales
- Dispute Resolution
- Document Management
- Document Management Systems (DMS)
- ERP Implementations
- Electronic Payments
- Emotional Intelligence
- Employee Evaluation
- Employee Training
- English
- English writing
- Facilitation
- Financial Transaction Processing
- GSM
- ICT Consultancy
- IP
- IT Escalation
- IT Integration
- IT Management
- IT Service Management
- ITIL
- Incident Management
- Incident Response
- Information Security
- Interactive Voice Response (IVR)
- Internal Audits
- International Operations
- Interpersonal Relationships
- Jira
- Job Training
- Key Performance Indicators
- Knowledge Management
- LTE
- Microsoft Office
- Mobile Devices
- Mobile Services
- Negotiation
- Onboarding
- Operational Activities
- Operations
- Operations Processes
- Problem Solving
- Project Coordination
- Project Plans
- Quality Control
- Release Management
- Requirements Analysis
- Resolving Issues
- Resource Allocation
- Sales
- Sales Acumen
- Sales Effectiveness
- Sales Process
- Sales Strategy
- Salesforce Lightning
- Service Delivery Management
- Service Desk
- Service Operation
- Service Providers
- ServiceNow
- SharePoint
- Social Media Communications
- Soft Skills
- Software Implementation
- Solution-oriented
- Team Management
- Technical Investigations
- Technical Understanding
- Telecommunications
- Test Cases
- Timelines
- Troubleshooting
- Wireless
- Wireless Technologies
- Workforce Planning
Iveta Goldmane Summary
- Iveta Goldmane, based in Riga, LV, is currently a Information Technology Process Consultant at q.beyond Riga. Iveta Goldmane brings experience from previous roles at OpusCapita and Atea Global Services Ltd.. Iveta Goldmane holds a 2000 - 2002 Master's degree in Political Science and Public Relations @ Latvijas Universitate. With a robust skill set that includes 3G, Agile Development, Agile Environment, Agile Methodologies, Agile Project Management and more. Iveta Goldmane has 2 emails and 1 mobile phone numbers on RocketReach.
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