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Ivan Viola Location
Valenzuela, NCR, PH
Ivan Viola Work
2015 -now Assistant Manager @
2013 -now Help Desk Shift Lead @
2010 -2013 Team Manager for at and T Business Solutions @
2009 -2010 Resolution Specialist Manager @
2006 -2009 Resolution Specialist @
2006 -2006 Technical Support Specialist @
2004 -2006 Tier 2 Hosting Support Specialist @ Aegis Peoplesupport Inc.
Ivan Viola Education
University of the Philippines
Ivan Viola Skills
BPO
ITIL
Six Sigma
Transition Management
Telco
Retail
Project Management
Project Coordination
Career Development
Help Desk Support
Training
Customer Service
Operational Excellence
Operations Management
Process Control
Process Improvement
Hardware Support
POS
Cash Register
Virus Removal
Business Process Improvement
IT Operations
HTML
PHP
T1s
Toll Free
Business Intelligence
Ivan Viola Summary
Ivan Viola, based in Valenzuela, NCR, PH, is currently a Assistant Manager at Infosys Bpo. Ivan Viola brings experience from previous roles at Infosys Bpo, Teleperformance and Dell. Ivan Viola holds a University of the Philippines. With a robust skill set that includes BPO, ITIL, Six Sigma, Transition Management, Telco and more. Ivan Viola has 2 emails on RocketReach.
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