Ivan Puma Email
Professional Services Leader @ CEDI Tech Consulting
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Ivan Puma Location
- Córdoba, Argentina
Ivan Puma Work
- 2025 -now Professional Services Leader @
- 2025 -2025 MSP Technical Leader @
- 2023 -2025 MSP Networking Administration @
- 2022 -2023 Lider Redes y Telefonía @
- 2020 -2022 Analista Funcional @
- 2019 -2020 Projet manager @
- 2018 -2019 Gerente de servicios IT @
- 2017 -2018 Coordinador de soporte on site para Volkswagen Argentina @
- 2012 -2017 Soporte Help Desk @
- 2008 -2012 Supervisor @
- 2006 -2008 Vendedor @
- 2005 -2005 Vendedor @ Narrow
- 2003 -2004 Stock Controller @ Lequipe
Ivan Puma Education
- Academia Cisco Oracle UTN Córdoba
IT Essentials (Tecnología/Técnico de hardware informático)
2016-2017 - Universidad Nacional de Córdoba
(Ingeniería informática)
2002-2007
Ivan Puma Skills
- Active Directory
- Microsoft Exchange
- Microsoft Office
- ITIL
- Troubleshooting
- Team Management
- Team Leadership
- Windows
- Call Centers
- Outsourcing
- BPO
- Contact Centers
- Service Delivery
- Process Improvement
- Telecommunications
- IT Service Management
- Quality Assurance
- Technical Support
- Windows Server
- Project Management
- Vendor Management
- Change Management
- Android
- Android Development
- Liderazgo de equipos
- Centro de llamadas
- Centros de contacto
- Subcontratación
- Telecomunicaciones
- Subcontratación de procesos empresariales
- Microsoft Windows
- Mejora de procesos
- Gestión de proyectos
- Soporte técnico
- Prestación de servicios
- Dirección y desarrollo de equipos de trabajo
- Solución de problemas
- Biblioteca de infraestructura de tecnologías de información
- Gestión de proveedores
- Cambio organizacional
- Mejora de procesos de negocio
Ivan Puma Summary
- Ivan Puma, based in Córdoba, Argentina, is currently a Professional Services Leader at CEDI Tech Consulting. Ivan Puma brings experience from previous roles at CEDI Tech Consulting, Grupo Tagle and Autocity. Ivan Puma holds a 2016 - 2017 IT Essentials in Tecnología/Técnico de hardware informático @ Academia Cisco Oracle UTN Córdoba. With a robust skill set that includes Active Directory, Microsoft Exchange, Microsoft Office, ITIL, Troubleshooting and more. Ivan Puma has 1 emails on RocketReach.
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