Ivan O'Sullivan Email
IT Operations Manager @ Fáilte Ireland
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Ivan O'Sullivan Location
- Dublin, Dublin, Ireland
Ivan O'Sullivan Work
- IT Operations Manager @ (November 2025 - Present)
- Global IT Support Manager @ (November 2022 - June 2025)
- Global Information Technology Manager @ (November 2022 - June 2025)
- Global End User Services Delivery Manager at Primark @ (June 2019 - November 2022)
- European End User Services Desktop Support Manager @ (February 2016 - June 2019)
- Lead IT Support Associate @ Citrix Systems International GmbH (February 2012 - March 2015)
- Tech Support Helpdesk (Contract) @ (June 2011 - February 2012)
- Laptop refurbishment (Contract) @ DSS (November 2010 - February 2011)
- Local Support Technician @ HP CDS (April 2008 - May 2010)
- Server Support Technician @ (June 2007 - April 2008)
- Global Security Administration Technical Lead @ Merrill Lynch (July 2002 - October 2006)
Ivan O'Sullivan Skills
- Active Directory
- Adobe Creative Suite
- Analytical Skills
- Attention to Detail
- Budget Management
- Budgeting
- Call Center Administration
- Call Center Development
- Change Management
- Citrix
- Coaching
- Communication
- Contact Centers
- Continuous Improvement
- Critical Thinking
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Customer Service Management
- Customer Success
- Customer Support
- Data Analysis
- Decision-Making
- Desktop Application Support
- Driving Performance
- Hardware
- IT Infrastructure Management
- IT Leadership
- IT Management
- IT Operations
- IT Service Delivery
- IT Service Management
- ITIL
- Incident Handling
- Incident Management
- Information Technology
- Infrastructure
- Interpersonal Skills
- Leadership
- Major Incident Management
- Managed Services
- Management
- Microsoft Exchange
- Microsoft Office
- Microsoft Products
- Operating Systems
- Operational Excellence
- Operations Management
- People Management
- Presentation Skills
- Presentations
- Problem Management
- Problem Solving
- Project Delivery
- Project Management
- Relationship Building
- Security
- Servers
- Service Delivery
- Service Desk
- Service-Level Agreements (SLA)
- Soft Skills
- Software
- Stakeholder Management
- Strategic Thinking
- System Administration
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Troubleshooting
- VMware
- Windows
- Windows 7
- Windows Server
- Windows XP
- XP
- service now
Ivan O'Sullivan Summary
- Ivan O'Sullivan, based in Dublin, Dublin, Ireland, is currently a IT Operations Manager at Fáilte Ireland. Ivan O'Sullivan brings experience from previous roles at MongoDB, Fujitsu Global and DST Systems. With a robust skill set that includes Active Directory, Adobe Creative Suite, Analytical Skills, Attention to Detail, Budget Management and more. Ivan O'Sullivan has 2 emails on RocketReach.
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