2021 -2022 Service Delivery Manager and ICT-Regisseur and i-Adviseur @
2021 -2022 Business Consultant @
2021 -2021 Teamlead Change Management @
2021 -now Eigenaar @ Markovic Consultancy
2019 -2021 Service Delivery Manager Network and Telephony @
2019 -2021 Service Manager and Service Delivery Manager @
2015 -now Energetisch Therapeut @
2019 -2019 Service Manager and Project Manager ITIL @
2011 -2019 Servicemanager and Procesmanager and Service Delivery Manager @
2015 -2017 Service Coördinator and Service Delivery Manager @
2014 -2015 Manager ICT-servicedesk @
2011 -2013 Manager ICT-services @
2010 -2010 Manager ICT-services @
2008 -2010 Manager ICT-services @
2008 -2008 Manager ICT-services @
2001 -2006 Senior Servicedesk Engineer and Technical Project Leader @
1995 -1998 Servicedesk and Field Engineer @
2007 -2008 Microsoft System Engineer @
2007 -2007 Altiris and Microsoft Consultant and Field Engineer @ VanderLet
Ivan Markovic Education
Global Knowledge Netherlands
Ivan Markovic Skills
Serviceniveaus
Service Delivery Management
Contactcentra
Deliverymanagement
Samenwerking
Stakeholdermanagement
Procesoptimalisering
Adviseren
Coaching
Leveringsovereenkomst
Informatiebeheer
Operations management
ITIL-proces
IT service delivery
Rijksoverheid
Procesgericht
Kwaliteitsgericht
Lean management
Verbeteren van bedrijfsprocessen
Analytisch denkvermogen
Leiderschap
Service Management
Process Management
Lokale overheid
Service Desk
IT Service Management
ITIL
ITIL v3 Foundations Certified
IT Management
ICT
PRINCE2
Project Management
Outsourcing
Virtualization
Incident Management
IT-bedrijfsprocessen
Gecertificeerd ITIL
Agile
VMware ESX
Windows Server
Citrix
VMware
Active Directory
Management
Communicatie
Dutch
Engels
CMDB
Help Desk Support
ITIL Certified
Change Management
Ivan Markovic Summary
Ivan Markovic, based in Hilversum, NH, NL, is currently a Service Level Manager at Gemeente Utrecht. Ivan Markovic brings experience from previous roles at Holiveda and Provincie Noord-Holland. Ivan Markovic holds a Global Knowledge Netherlands. With a robust skill set that includes Serviceniveaus, Service Delivery Management, Contactcentra, Deliverymanagement, Samenwerking and more. Ivan Markovic has 3 emails and 1 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.