Ivan Markovic Email & Phone Number

Service Level Manager @ Gemeente Utrecht

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Ivan Markovic Location

Hilversum, NH, NL

Ivan Markovic Work

Service Level Manager @ (January 2026 - Present)
Eigenaar @ Markovic Consultancy (January 2021 - Present)
Systemisch Coach @ (October 2021 - Present)
Eventmanager @ (April 2016 - Present)
Dru Yoga Teacher @ (September 2024 - Present)
Energetisch Therapeut @ (January 2015 - Present)
Service Level Manager @ (July 2024 - January 2026)
Interim Manager RID @ (January 2023 - October 2024)
Business Consultant @ (September 2021 - December 2022)
Service Delivery Manager and ICT-Regisseur and i-Adviseur @ (September 2021 - December 2022)
Teamlead Change Management @ (April 2021 - August 2021)
Service Manager and Service Delivery Manager @ (September 2019 - March 2021)
Service Delivery Manager Network and Telephony @ (September 2019 - March 2021)
Service Manager and Project Manager ITIL @ (February 2019 - September 2019)
Servicemanager and Procesmanager and Service Delivery Manager @ (March 2011 - September 2019)
Service Coördinator and Service Delivery Manager @ (January 2015 - September 2017)
Manager ICT-servicedesk @ (May 2014 - June 2015)
Manager ICT-services @ (April 2011 - January 2013)
Manager ICT-services @ (May 2010 - November 2010)
Manager ICT-services @ (September 2008 - March 2010)
Manager ICT-services @ (April 2008 - August 2008)
Microsoft System Engineer @ (April 2007 - April 2008)
Altiris and Microsoft Consultant and Field Engineer @ VanderLet (March 2007 - August 2007)
Senior Servicedesk Engineer and Technical Project Leader @ (March 2001 - August 2006)
Servicedesk and Field Engineer @ Raf Computer Telecom (December 1995 - November 1998)

Ivan Markovic Education

Global Knowledge Nederland

Ivan Markovic Skills

Serviceniveaus
Service Delivery Management
Contactcentra
Deliverymanagement
Samenwerking
Stakeholdermanagement
Procesoptimalisering
Adviseren
Coaching
Leveringsovereenkomst
Informatiebeheer
Operations management
ITIL-proces
IT service delivery
Rijksoverheid
Procesgericht
Kwaliteitsgericht
Lean management
Verbeteren van bedrijfsprocessen
Analytisch denkvermogen
Leiderschap
Service Management
Process Management
Lokale overheid
Service Desk
IT Service Management
ITIL
ITIL v3 Foundations Certified
IT Management
ICT
PRINCE2
Project Management
Outsourcing
Virtualization
Incident Management
IT-bedrijfsprocessen
Gecertificeerd ITIL
Agile
VMware ESX
Windows Server
Citrix
VMware
Active Directory
Management
Communicatie
Dutch
Engels
CMDB
Help Desk Support
ITIL Certified
Change Management

Ivan Markovic Summary

Ivan Markovic, based in Hilversum, NH, NL, is currently a Service Level Manager at Gemeente Utrecht. Ivan Markovic brings experience from previous roles at Markovic Consultancy and Holiveda. Ivan Markovic holds a Global Knowledge Nederland. With a robust skill set that includes Serviceniveaus, Service Delivery Management, Contactcentra, Deliverymanagement, Samenwerking and more. Ivan Markovic has 1 emails and 1 mobile phone numbers on RocketReach.