Ivan Lai Location
- Canada
Ivan Lai Work
- 2015 -now Team Lead Technology @ Manulife
- 2010 -2015 Incident, Problem and Change Analyst @ Manulife
- 2007 -2010 Help Desk Analyst and Technical Analyst @
Ivan Lai Education
- McMaster University
Bachelor's degree
Ivan Lai Skills
- Business Analysis
- Business Requirements
- Customer Service
- Disaster Recovery
- ITIL
- Incident Management
- Insurance
- Lotus Notes
- Microsoft Office
- Process Improvement
- Project Management
- Requirements Gathering
- Risk Management
- SQL
- SharePoint
- Software Documentation
- Team Leadership
- Technical Support
- Vendor Management
- Visio
- SDLC
- IT Management
Ivan Lai Summary
- Ivan Lai, based in Canada, is currently a Team Lead Technology at Manulife. Ivan Lai brings experience from previous roles at Manulife and Manulife Securities/Manulife Financial. Ivan Lai holds a Bachelor's degree @ McMaster University. With a robust skill set that includes Business Analysis, Business Requirements, Customer Service, Disaster Recovery, ITIL and more. Ivan Lai has 1 emails on RocketReach.
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