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Ivan Guzman Location
Chicago, IL, US
Ivan Guzman Work
Engineer II @ (April 2021 - Present)
Technical Support Engineer @ (April 2021 - April 2022)
Technical Support Specialist @ (April 2022 - August 2025)
Deskside Support Technician III @ (July 2020 - March 2021)
Desktop Support Specialist @ Bank of New York Mellon (July 2020 - March 2021)
IT Support Technician and Desktop Support @ (October 2019 - July 2020)
Information Technology Technician @ Sinai Health System (October 2019 - July 2020)
IT Support Specialist @ (August 2016 - March 2019)
Technical Support Specialist @ (August 2016 - March 2019)
Technical Support Specialist @ (November 2013 - July 2016)
Technical Support Specialist @ (November 2013 - July 2016)
Technical Support Specialist @ (November 2012 - November 2013)
Technical Support @ Deibel Laboratories (April 2010 - May 2011)
Help Desk @ Help at Home, Inc. (January 2007 - February 2010)
Ivan Guzman Education
DeVry University
Bachelor's degree (CIS)
2002-2007
Wilbur Wright College 2000-2002
Computer Learning Center SRL
Certified (Business/Commerce, General)
DeVry University
Bachelor of Science (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
Ivan Guzman Skills
Active Directory
Adobe Creative Suite
Autotask
Avaya
BMC Remedy Ticketing System
Barracuda Spam Firewall
Business Process Management
Certified Information Security Manager (CISM)
Certified Information Technology Professional
Chapter 11
Computer Hardware
Computer Information Systems
ConnectWise
Desk Top Support
Deskside
Desktop Imaging
Equipment Deployment
Help Desk Support
Imaging Services
Information Security
Information Technology
Micropipette
Microsoft Azure
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Office
Network Administration
Networking
Office 365
Office Support
On-board Diagnostics
On-call Support
Onboarding
PC & Mac platforms
PHP
Power Plant Control Systems
Programmable Logic Controller (PLC)
Remote Desktop
Server Administration
ServiceNow
ShoreTel
Software Documentation
Spanish
Supporting Others
Symantec SiteMinder
System Center Configuration Manager (SCCM)
Technical Support
Tier 2 Help Desk Support
Troubleshooting
VMware
Web Design
Windows
Windows 7
Windows 7 Deployment
Windows Server
Windows XP
Windows XP Pro
XHTML
Ivan Guzman Summary
Ivan Guzman, based in Chicago, IL, US, is currently a Engineer II at Siemens. Ivan Guzman brings experience from previous roles at Siemens, DGI Supply, BNY Mellon and Bank of New York Mellon. Ivan Guzman holds a 2002 - 2007 Bachelor's degree in CIS @ DeVry University. With a robust skill set that includes Active Directory, Adobe Creative Suite, Autotask, Avaya, BMC Remedy Ticketing System and more. Ivan Guzman has 2 mobile phone numbers on RocketReach.
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