2015 -2017 Technical Support Specialist and Billing and Sales @
2013 -2015 Technical Support L3 @
2010 -2013 Technical Support @
Ivan Dumling Education
La Concepcion College
Bachelor's degree (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
Ivan Dumling Skills
Zendesk Customer Service Software
Team Management
Strategic Leadership
Operations Management
Internet Services
Telecommunications Billing
Empathy Mapping
Computer Hardware Troubleshooting
Software
CRM Integration
Customer Retention
Billing Services
Oracle CRM
Subject Matter Experts
Sales
Inside Sales
Great Personality
Virtual Assistance
Client Communication
Business Process Outsourcing (BPO)
Microsoft Excel
Working Experience
Google Workspace
Social Media
English
General Administration
Office Administration
SQL
Quality Management
Customer Experience
Quality Control
Attention to Detail
Written Communication
Communication
Data Entry
Coaching
Quality Assurance
Customer Service
Technical Support
Leadership
Employee Training
Microsoft Office
HTML5
Customer Relationship Management (CRM)
Sales & Marketing
Customer Experience Management
Technical Sales Support
Google Docs
Google Sheets
Google Chrome
Ivan Dumling Summary
Ivan Dumling, based in San Jose del Monte City, PH, is currently a Senior Business Development Executive at Treadwell Group Pty Ltd. Ivan Dumling brings experience from previous roles at Treadwell Group Pty Ltd, Wingz and TELUS International Philippines. Ivan Dumling holds a Bachelor's degree in COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES @ La Concepcion College. With a robust skill set that includes Zendesk Customer Service Software, Team Management, Strategic Leadership, Operations Management, Internet Services and more. Ivan Dumling has 2 emails on RocketReach.
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