Ivan Dragone Email & Phone Number
Senior Guest Relation @ Tailored Spain
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Ivan Dragone Location
- Madrid, ES
Ivan Dragone Work
- 2023 -now Senior Guest Relation @
- 2020 -2023 Sales and training @
- 2017 -2018 General Manager for Miele franchising Spanish Market @
- 2016 -2017 Escalation and Premium service Manager - UK Market @
- 2014 -2016 Operations and claims manager @
- 2013 -2014 Content Management @
- 2013 -2013 Telesales @
- 2011 -2013 Customer Service and Sales Deparment @ Yodeyma Perfumes
- 2011 -2011 Translator @ Freelance
- 2010 -2011 Quality Supervisor @
- 2009 -2010 Booking administration - Eurostars Madrid Tower - Madrid @
- 2007 -2009 Front Desk and Booking Manager @ Pelican Hotel
- 2006 -2007 Restaurant Manager @ Escopazzo Express
- 2003 -2005 Administrator @ Sofitel Hotel
Ivan Dragone Education
- Università degli Studi di Parma
Master’s Degree (Environmental Sciences)
1998-2005 - Corani and Partners
Company Management (Middle Companies and Franchising).
2000-2002 - Giovanni Falconi
Diploma of Biochemistry technician
1991-1995 - Giovanni Falconi
Technician in Environmental Safety
1994-1995
Ivan Dragone Skills
- Microsoft Office
- Management
- Sales
- Customer Service
- English
- Administration
- Hospitality
- Hotels
- Public Relations
- Presupuestos
- Windows
- Quality Control
- CRM
- Tesipro
- Administración y dirección de empresas
- Administración
- Español
- Inglés
- Servicio de atención al cliente
- Opera
- Open Office
- Amadeus
- Operations
- Claims
- Legal
- Empathy
- Customer Satisfaction
- Customer Relations
- Customer Retention
- Customer Support
- Long-term Customer Relationships
- Accountancy
- Data Analysis
- Business Analysis
- Policy Analysis
- Competitive Analysis
- Customer-focused Service
- Solution Focused
- Goal Analysis
- Marketing
- Budgets
- Marketing Strategy
- Social Media
- Leonardo
- Neptuno
- Troubleshooting
- Planning
- Travel Management
- VIP Services
- Training
- Long Term Customer Relationships
- Customer Focused Service
- BMS
- Siebel 7.x
Ivan Dragone Summary
- Ivan Dragone, based in Madrid, ES, is currently a Senior Guest Relation at Tailored Spain. Ivan Dragone brings experience from previous roles at ezzing, Miele and lastminute.com group. Ivan Dragone holds a 1998 - 2005 Master’s Degree in Environmental Sciences @ Università degli Studi di Parma. With a robust skill set that includes Microsoft Office, Management, Sales, Customer Service, English and more. Ivan Dragone has 1 emails on RocketReach.
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