Ivan Cheung Email & Phone Number
Customer Success Director @ Optimizely
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Ivan Cheung Location
- California, United States
Ivan Cheung Work
- 2026 -now Customer Success Director @
- 2022 -2026 Sr. Strategic Customer Success Manager @
- 2020 -2022 Technical Account Manager @
- 2017 -2020 Manager, Customer Success @
- 2014 -2017 Customer Success Manager @
- 2012 -2014 Customer Success Manager and Implementation Manager @
Ivan Cheung Education
- University of California, Santa Cruz
Bachelor of Arts (Business Management Economics)
Ivan Cheung Skills
- Enablement
- Team Leadership
- Experimentation
- Relationship Building
- Easily Adaptable
- Case Studies
- Strategic Accounts
- Business Relationship Management
- Escalations Management
- Customer Facing Roles
- Customer Advocacy
- Product Strategy
- Key Performance Indicators
- Data Analysis
- Customer Experience
- Commerce
- Business Process Improvement
- Analytical Skills
- Onboarding
- Critical Thinking
- Negotiation
- Communication
- Problem Solving
- Priority Management
- Business Reviews
- Renewals
- Voice of the Customer
- Driving Results
- Business Planning
- Product Management
- E-commerce
- Salesforce.com
- SEO
- SaaS
- Leadership
- Customer Relations
- Project Implementation
- Start-ups
- Online Marketing
- Strategy
- User Experience
- Customer Satisfaction
- Google Analytics
- Management
- Analytics
- Account Management
- Project Management
- Software as a Service (SaaS)
- Search Engine Optimization (SEO)
- Microsoft Excel
Ivan Cheung Summary
- Ivan Cheung, based in California, United States, is currently a Customer Success Director at Optimizely. Ivan Cheung brings experience from previous roles at Optimizely, Merkle and Reflektion. Ivan Cheung holds a Bachelor of Arts in Business Management Economics @ University of California, Santa Cruz. With a robust skill set that includes Enablement, Team Leadership, Experimentation, Relationship Building, Easily Adaptable and more. Ivan Cheung has 3 emails and 2 mobile phone numbers on RocketReach.
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