Ivan Batchvarov Email & Phone Number
Senior Information Technology Program Manager @ HCL America, Inc.
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Ivan Batchvarov Location
- Sofia, BG
Ivan Batchvarov Work
- 2025 -now Senior Information Technology Program Manager @
- 2022 -2024 Solutions Lead, CX Technology @
- 2018 -2022 Program Manager, Digital Transformation @
- 2017 -2018 Strategic Growth Initiatives Director @ Symphony Ventures
- 2016 -2017 Director, Global Operational Effectiveness @
- 2013 -2016 Project Manager, Sutherland Innovation Labs @
- 2010 -2013 Director Program Management Office @ C3i Europe
- 2009 -2010 Business Manager - Clinical Trial Support Services @ C3i Europe
- 2007 -2009 Client Manager, Quintiles account @ C3i Europe
- 2007 -2007 Subject Matter Expert @ C3i Europe
- 2006 -2007 Administrative Assistant in Admissions @
- 2006 -2007 Freelance consultant in healthcare management @ Cogent Consulting
Ivan Batchvarov Education
- Harvard University
Post-bachelor (Certificate in Management)
- American University in Bulgaria
Executive MBA (Management)
- Sofia University St. Kliment Ohridski
MA (European Integration studies)
- D. A. Tsenov Academy of Economics
BSc in Economics (International Business)
- EG Lovech
French language proficiency diploma (French Language and Literature)
Ivan Batchvarov Skills
- Outsourcing
- Management
- Service Delivery
- Business Process
- Team Management
- Project Management
- Process Improvement
- Customer Satisfaction
- Analysis
- Team Leadership
- Strategy
- Business Analysis
- Performance Management
- Training
- Call Centers
- BPO
- CRM
- Pharmaceutical Industry
- Operations Management
- IT Service Management
- Sla
- Innovation Management
- Contract Management
- Life Science Industry
- Customer Journey Mapping
- Performance Appraisal
- Salesforce.com
- User Experience
- SharePoint
- ITIL
- EDC
- Vendor Management
- Organizational Structure
- Recruiting
- Innovation
- Employee Engagement
- Program Management
- Operational Efficiency
- Event Management
- Oracle RDC
- GCP
- Demand Forecasting
- Service Level Management
- Communication Skills
- Capacity Planning
- Siebel
- Leadership
- Design Thinking
- Business Process Improvement
- Customer Relationship Management (CRM)
- Sales
- NPS
- PowerPoint
- Phase Forward Inform
- Ethnography
- Customer Service
- Implementation Methodology
- Customer Relationship Management Crm
- Change Management
- Business Process Outsourcing Bpo
- Customer Relationship Management
- Business Process Outsourcing
Ivan Batchvarov Summary
- Ivan Batchvarov, based in Sofia, BG, is currently a Senior Information Technology Program Manager at HCLTech. Ivan Batchvarov brings experience from previous roles at Sitel Digital Services (formerly SYKES), Symphony Ventures and C3i Healthcare Connections, a Division of Telerx. Ivan Batchvarov holds a Post-bachelor in Certificate in Management @ Harvard University. With a robust skill set that includes Outsourcing, Management, Service Delivery, Business Process, Team Management and more. Ivan Batchvarov has 1 emails and 1 mobile phone numbers on RocketReach.
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