ITPROSERV Information

ITPROSERV provides professional services, network management, helpdesk, and vendor management for small to medium businesses. Professional Services include: Data Backup strategies, Business Continuity planning and deployment, Data Storage design and configuration, Server, Desktop and Application Virtualization, Voice over IP design and configuration and Network Design with security redundancy, and remote access. Network Management ensures our client's business infrastructure is available and ensures problems can be resolved before they affect critical business processes. Our Helpdesk services allow our client's access to expert computer knowledge at the end of the phone, or the click of the mouse. We quickly resolve and track issues with our solid escalation procedures, and report to our clients monthly with detailed insight of their support requests. Vendor Management is an affordable service that consolidates all of our client's 3rd party support into one phone call or email to ITPROSERV. Our client's leverage our Vendor Management to request support for equipment, software, and service vendors. Our clients take advantage of this relationship to consult with ITPROSERV for new products or services to ensure they align with existing technology. Visit us on the web at www.itproserv.com