ITFactory.ca Information

We are ITFactory, pronounced Eye-Tee-Factory. We are born and raised Canadian, based out of downtown Montreal. In 2010, we started this company with the goal of fixing a problem that we as Canadians faced a few years ago: we couldn’t find well-priced I.T. products available on the local market. This became our goal and our vow, to be a trusted, affordable, online Canadian marketplace for software. We do not have a physical store, only a stereotypically trendy head office and a handful of (super secret) warehouses. We are a small and efficient company that moves at the same pace as the big brands you know so well. You can check out our reviews on several review websites, as well as any and all social media activity on platforms such as Facebook, Twitter, Google + and more. Our specialty is software downloads, which are usually sent out at lightning speed thanks to our wonderful worker bee support staff. We work hand in hand with I.T. Departments, Schools, Government Bodies, and more. Our large warehouse guarantees high stock availability so it won’t take long to get your order from us to you. Our experienced support staff know the answer to the strangest questions as well as the most complex requests, and if they don’t, they usually Google it before you can be placed on hold. We train our staff in all areas, from sales to general inquiries, from end-user support to wholesaler assistance. Send us your questions, we’ve got the answers. We wear all the hats, at all times, and we wear them well. This is our guarantee that no matter who picks up the phone or answers an e-mail, they will be completely over-qualified to do so.