ITCBA Information

ITC Business Administrators is a leading provider of arrear debt management and collections services in South Africa since 1989, covering a turnkey range of services covering the full receivables management cycle from total receivables management outsourcing through to charged off debt recovery. We are the collections and recoveries agency of choice for businesses of all sizes – from SMEs to large corporates – across diverse industries from financial services, retail, telecommunications, education, medical and healthcare, education and government. We focus on providing brand and reputation protection for our stakeholders by maintaining the highest ethical standards and a strong culture of compliance with the laws and regulations governing our industry. The success of our business is underpinned by the quality and extensive industry specific experience of our people. ITC Business Administrators has centralised operations in Cape Town and a staff complement of 58 agents, with a call centre capacity of 400 (24/7). The ITC Business Administrators brand continues to be a key point of differentiation that is well known among South Africans from a credit bureau perspective. Our wealth of experience and trained team of credit controllers, supervisors and managers has seen us achieve excellent results for our clients while maintaining those important relationships with your clients.