IT Explained Information

We are an agile, niche firm allowing us to rapidly scale to our client needs. We have proven internal processes in place that allow us to manage our customers IT services end to end. Our team is versatile and very experienced. Our primary focus is utilising our expertise to design quality solutions. We use a combination of both cutting edge and reputable existing technology to provide future proof Data & AI and IT landscapes that guarantees a robust and flexible platform. IT Explained Pty Ltd possess extensive knowledge in Data and IT services which allows us to provide premium services to customers, this for both small businesses as for large enterprises. Our strong market reputation allows us to attract top local talent and our experienced management team ensures continued growth through mentoring and training. In recent years, our team successfully migrated multiple government departments onto a modern cloud-based enterprise data platform. With over eight (8) QLD departments already adopting our Modern Data Platform design and IT Explained has the required expertise and experience in enterprise and government data transformations. All our operations reflect a cloud first philosophy, ensuring services are virtually accessible from any place at any time. For peace of mind, we operate under an agreed managed client relationship interface, which ensure flexibility for both remote and on-site meetings to regularly discuss any issues, pain points and/or bottlenecks. During these visits we encourage bi-directional open communication for feedback and improvements on how we can deliver a better service. We also discuss with our customers their future plans, strategies and where needed provide guidance and advice. Our commitment to excellence ensures you will be provided with detailed reporting including an overview of your current infrastructure and a clear and concise assessment of options available to you for your decision-making process.