Ismail O's Location
Nigeria
Ismail O's Work
- Head, Quality Assurance @ Ecobank Nigeria
- Contact Centre Manager @ Heritage Bank Plc
- Customer Insights Analyst @ Heritage Bank Plc
- Team Lead, Quality Assurance and Workforce Management @ Heritage Bank Plc
- Contact Centre Quality Assurance Team Lead @ Enterprise Bank (Enterprise Bancorp)
- Client Data Management Analyst @ Sigma Pensions Ltd
- Customer Care Representative @ MTN
Ismail O's Education
- University of Lagos
Masters (Management)
2017 - 2019 - Bayero University Kano
(Management)
2013 - 2014 - University of Maiduguri
Bachelors (Accounting)
2002 - 2007
Ismail O's Skills
- Microsoft Office
- Management
- Intermediate User of Finacle CRM
- Project Management
- Credit Card Transaction Processing
- Telecommunications
- Advanced Knowledge of Cisco WFM and Cisco Unified Intelligence Centre
- Team Leadership
- Payment Card Processing
- Customer Service
Ismail O's Summary
Ismail O, based in Nigeria, is currently a Head, Quality Assurance at Ecobank Nigeria, bringing experience from previous roles at Heritage Bank Limited and Enterprise Bank (Enterprise Bancorp). Ismail O holds a 2017 - 2019 Masters in Management @ University of Lagos. With a robust skill set that includes Microsoft Office, Management, Intermediate User of Finacle CRM, Project Management, Credit Card Transaction Processing and more, Ismail O contributes valuable insights to the industry. Ismail O has 1 email on RocketReach.
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