Ismail Muda Email
Customer Service Team Lead @ Brandt Business Services
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Ismail Muda Location
- Kuala Lumpur, MY
Ismail Muda Work
- 2020 -now Customer Service Team Lead @
- 2019 -2020 Health Advisor @ Cosmo Goodness Sdn Bhd
- 2017 -2019 Senior Customer Service Representative @
- 2017 -2017 Partner Driver @
- 2014 -2017 Senior Customer Care Consultant @
- 2012 -2014 Customer Service Executive @
- 2010 -2012 Business Owner @ KCS Solutions
- 2010 -2012 Business Owner @ Kedai Makan Ismail
- 2009 -2009 Owner Operator @ Ayamazz Sdn Bhd
- 2002 -2004 District Manager @ Firefly Fuel Saver
Ismail Muda Education
- Universiti Teknologi MARA
Bachelor of Business Administration - BBA (Marketing)
2006-2009 - Sekolah Menengah Kebangsaan Kuala Krai
STPM (Pengurusan Perniagaan)
2003-2004
Ismail Muda Skills
- Contact Centers
- Leadership
- Customer Service
- Employee Training
- Customer Relationship Management (CRM)
- Customer Retention
- Retail Sales
- Retail Banking
- Branch Banking
- Mobile Devices
- Telecommunications
- Entrepreneurship
- call center
- Product Launch
- Risk Management
- Commercial Banking
- Social Media Marketing
- Construction
- Food & Beverage
- Restaurant Management
- Banking
- Credit Risk
- Loans
- Financial Risk
- Customer Experience
- General Ledger
- Microsoft Outlook
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Microsoft PowerPoint
- Adobe Photoshop
- Point of Sale (POS) Systems
- Multitasking
- Soft Skills
- management skill
- Supervisory Skills
- Public Speaking
- Loyalty Programs
- Executive Leadership
- Face to Face Sales
- fb ads
- greeter
- device troubleshooting
- data and device transfer
- Teller Operations
- Great Cook
- Bowling
- Hiking
- Google Sheets
Ismail Muda Summary
- Ismail Muda, based in Kuala Lumpur, MY, is currently a Customer Service Team Lead at Brandt Business Services. Ismail Muda brings experience from previous roles at Cosmo Goodness Sdn Bhd, Digi Telecommunications, Uber and Maxis. Ismail Muda holds a 2006 - 2009 Bachelor of Business Administration - BBA in Marketing @ Universiti Teknologi MARA. With a robust skill set that includes Contact Centers, Leadership, Customer Service, Employee Training, Customer Relationship Management (CRM) and more. Ismail Muda has 3 emails on RocketReach.
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