Islam Ismail Email & Phone Number
Senior Director Commercial and Growth Operations @ Tele Communicate
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Islam Ismail Location
- Egypt
Islam Ismail Work
- 2025 -now Senior Director Commercial and Growth Operations @
- 2023 -2025 Director of AMG Corporate Contact Centers @
- 2019 -2023 Director of Operations and Support Functions @
- 2016 -2019 Domestic and Nearshore Operations Director @
- 2014 -2016 Operations Account Manager @
- 2010 -2014 Call Center Manager @
- 2003 -2010 Outsourcing Specialist @
- 2000 -2003 Sales @
Islam Ismail Education
- The American University in Cairo
SMC (Sales and Marketing Operations/Marketing and Distribution Teacher Education)
2000-2004 - Cairo University
Bachelor of Arts (BA) (English Literature (British and Commonwealth))
1996-2000
Islam Ismail Skills
- Customer Experience
- Call Centers
- Outsourcing
- Customer Satisfaction
- Team Management
- Workforce Management
- Customer Retention
- BPO
- Call Center
- Telecommunications
- Time Management
- Team Leadership
- Performance Management
- Teamwork
- Operations Management
- Avaya
- GSM
- Team Building
- Sales Operations
- Management
- Customer Service
- Forecasting
- Sla
- Six Sigma
- CRM
- Service Delivery
- Negotiation
- Contact Centers
- Troubleshooting
Islam Ismail Summary
- Islam Ismail, based in Egypt, is currently a Senior Director Commercial and Growth Operations at Telecommunicate. Islam Ismail brings experience from previous roles at Alfa Medical Group, BDO Esnad and Teleperformance Egypt. Islam Ismail holds a 2000 - 2004 SMC in Sales and Marketing Operations/Marketing and Distribution Teacher Education @ The American University in Cairo. With a robust skill set that includes Customer Experience, Call Centers, Outsourcing, Customer Satisfaction, Team Management and more. Islam Ismail has 1 emails and 1 mobile phone numbers on RocketReach.
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