Islam Edrees Email
Customer Service Representative @ TP
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Islam Edrees Location
- Taba, South Sinai Governorate, EG
Islam Edrees Work
- Customer Service Representative @ (June 2026 - Present)
- Training Manager @ (June 2025 - May 2026)
- Training Manager @ (May 2025 - July 2025)
- Talent Development Manager @ Blend Hotels &Resorts (November 2024 - May 2025)
- Learning and Development Manager @ (January 2024 - November 2024)
- Learning and Developmemt Manager @ (May 2023 - January 2024)
- Learning and Development Manager @ (November 2021 - May 2023)
- Customer Service Specialist @ (November 2020 - November 2021)
- Learning and Development Manager @ (March 2019 - June 2020)
- Cluster Assistant Training Manager @ (December 2017 - November 2018)
- Assistant Manager Training @ (November 2014 - December 2017)
- Reservation agent @ Makkah Hilton & towers (December 2010 - August 2013)
Islam Edrees Education
- Helwan University Cairo
Bachelor's degree (Hotel/Motel Administration/Management)
2002-2006
Islam Edrees Skills
- Allyship
- Analytics
- Anti-racism
- Arabic
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- Build Strong Relationships
- Coaching
- Coaching & Mentoring
- Communication
- Constructive Feedback
- Coping
- Critical Thinking
- Cultural Awareness
- Cultural Competency
- Customer Experience
- Customer Service Management
- Customer Service Operations
- Customer Service Training
- Customer Support
- Development Programs
- Diversity & Inclusion
- Diversity, Equity, Inclusion and Belonging (DEIB)
- E-Learning
- Employee Training
- Equality & Diversity
- Facilitation
- Generative AI
- Hospitality Industry
- Interpersonal Skills
- Key Performance Indicators
- Leadership
- Leading Positive Change
- Learning
- Learning Management
- Learning Technology
- Needs Assessment
- Positive Work Environment
- Presentations
- Professional Skills
- Program Design
- Relationship Development
- Skilled Multi-tasker
- Soft Skills
- Succession Planning
- Supervisory Skills
- Talent Management
- Teamwork
- Thinking Skills
- Time Management
- Training Delivery
- Training Facilitation
- Training Plans
- Workplace Relations
- Reservations
- Hotels
- Hotel Management
- Pre Opening
- Sabre
Islam Edrees Summary
- Islam Edrees, based in Taba, South Sinai Governorate, EG, is currently a Customer Service Representative at TP. Islam Edrees brings experience from previous roles at Pyramisa Hotels & Resorts, Vie Hotels and Resorts, Blend Hotels &Resorts and SUNRISE Resorts & Cruises. Islam Edrees holds a 2002 - 2006 Bachelor's degree in Hotel/Motel Administration/Management @ Helwan University Cairo. With a robust skill set that includes Allyship, Analytics, Anti-racism, Arabic, Artificial Intelligence (AI) and more. Islam Edrees has 1 emails on RocketReach.
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