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Ishit Sheth Location
Muscat, Muscat Governorate, OM
Ishit Sheth Work
Project Delivery Manager @ (March 2022 - Present)
Transformation Manager @ (March 2021 - January 2022)
Project Manager @ (February 2017 - February 2021)
Assistant General Manager Operations @ (June 2015 - January 2017)
Manager Of Operations @ Vodafone West Limited (January 2013 - May 2015)
Deputy Manager Customer Service @ Vodafone West Limited (February 2010 - December 2012)
Assistant Manager Customer Service @ (August 2007 - February 2010)
Senior Executive Customer Service @ (February 2004 - August 2007)
Ishit Sheth Education
Indira Gandhi National Open University
Bachelor of Arts (B.A.) (English Language and Literature, General)
2008-2012
New Education HighSchool
SSC (General Stream)
1983-1992
Ishit Sheth Skills
Team Management
Telecommunications
VAS
Customer Experience
Service Delivery
Management
Customer Service
Call Centers
Vendor Management
CRM
Business Development
MIS
Business Process Improvement
Mobile Devices
Managed Services
Operations Management
Team Leadership
Project Planning
Project Management
Partner Management
Customer Satisfaction
Business Strategy
Leadership
Public Speaking
Customer Retention
Strategic Planning
Microsoft Word
Marketing
Business Process
Customer Relationship Management Crm
Chess
Strategist
Location
Cost
Merging
Value Added Services Vas
ACD
Complaints
Customer Support
Assessment
Regulatory Compliance
Back End
Revenue
Business Relations
Data Transformation
Outsourcing
Calls
Short
Key Performance Indicators
Initiation
Auditing
Cultivation
B2B
Execution
Written Correspondence
Profit
Centralization
Back End Operations
Service Operations
Looping
System
Business Services
Cell
Key Metrics
Cricket
Compliances
Process Migration
Mass
Strategies
Budgeting
User Acceptance Testing
Cooperation
Microsoft Excel
Training
Sla
Unify
Synopsis
Documentation
System Monitoring
Prepaid
Activations
Analysis
Promoting
Advertising Agency
B2C
Norms
Vodafone
Perspective
Tat
Yahoo
Csat
Coordination
Retail
Churn
Complaint Management
Data Analysis
Floors
Communication
Spirit
Negotiation
Music
Active
Operations
Resourceful
Document Management
QoS
Balancing
Project
Rollout
Engagement
Process Management
Written Communication
Data Migration
Performance Improvement
Standardization
Presentations
Responsibility
Internal Audit
Six Sigma
Yellow Belt
Regulations
Department of Transportation
NMS
Warehousing
Academic
Explore
English Literature
SIM
Compliance
Span
IVR
Team Effectiveness
Profiles
Customer Experience Management
Civil Litigation
India
Market Requirements Documents
Discount
Invoicing
Postpaid
Customer Experience Analysis
Back Office
Budgets
Scanners
Problem Solving
Delivery
Mergers and Acquisitions
Cag
Customer Service Operations
Automation
Value Added Services
Customer Relationship Management
Ishit Sheth Summary
Ishit Sheth, based in Muscat, Muscat Governorate, OM, is currently a Project Delivery Manager at Tech Mahindra. Ishit Sheth brings experience from previous roles at Tech Mahindra, Vodafone India and Vodafone West Limited. Ishit Sheth holds a 2008 - 2012 Bachelor of Arts (B.A.) in English Language and Literature, General @ Indira Gandhi National Open University. With a robust skill set that includes Team Management, Telecommunications, VAS, Customer Experience, Service Delivery and more. Ishit Sheth has 3 emails on RocketReach.
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