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Ishfaque Ahmed Location
Kolkata, WB, IN
Ishfaque Ahmed Work
Provisioning and Telecom Service Delivery Manager @ Voice Quest Teleservices Pvt Ltd (October 2024 - Present)
Manager – IT Service Delivery and Support @ (August 2005 - September 2024)
Ishfaque Ahmed Education
Umeshchandra College
Bachelor of Commerce - BCom (Accounting and Finance)
1999-2002
The Frank Anthony Public School, Kolkata
ISC (Business/Commerce, General)
1985-1999
Globsyn Business School
E-PGDM (Marketing)
Ishfaque Ahmed Skills
BPO
Call Centers
Change Management
Client Services
Digital Marketing
Facebook Ads
Facebook Marketing
Google Ads
Google Adwords
Google Analytics
IT Management
IT Operations
IT Operations Management
IT Service Delivery
IT Service Management
IT Services
ITIL
Information Technology
Problem Management
Project Delivery
Provisioning Telecom
SLA/KPI Management
Service Desk Management
Service Operations
Social Media Marketing
Team Management
Technical Support
Telecom Provisioning
Networking
Project Management
CRM
Business Development
Windows Server
Microsoft Excel
Vendor Management
Disaster Recovery
Lead Generation
Infrastructure
SEO
Sales
Ishfaque Ahmed Summary
Ishfaque Ahmed, based in Kolkata, WB, IN, is currently a Provisioning and Telecom Service Delivery Manager at Voice Quest Teleservices Pvt Ltd. Ishfaque Ahmed brings experience from previous roles at Wizard Group. Ishfaque Ahmed holds a 1999 - 2002 Bachelor of Commerce - BCom in Accounting and Finance @ Umeshchandra College. With a robust skill set that includes BPO, Call Centers, Change Management, Client Services, Digital Marketing and more. Ishfaque Ahmed has 1 emails and 1 mobile phone numbers on RocketReach.
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