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Isabelle Ng Location
Singapore
Isabelle Ng Work
Projects and Systems Manager @ (July 2015 - Present)
Business Process Manager cum Customer Care Center Manager @ (January 2012 - March 2014)
Customer Care Center Manager @ (October 2010 - March 2014)
Isabelle Ng Education
Monash University
Information Technology (Major in Business Systems)
2007-2010
Isabelle Ng Skills
Artificial Intelligence (AI)
Business Process Re-engineering
Call Center
Call Centers
Cross-functional Program Leadership
Cross-functional Team Leadership
Customer Experience
Customer Insight
Customer Oriented
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Support
IT Service Management
ITIL
Lean Six Sigma
Managed Services
Outsourcing
People Management
Pre-sales
Project Management
SAP ERP
Service Delivery
Service Management
Solution Design & Requirements
Stakeholder Influence
System Implementations
Team Leadership
Technical Support
Telecommunications
Training
Unified Communications
Vendor Management
VoIP
Workforce Management
Public Speaking
Business Development
Microsoft Word
Business Process
Cross Functional Team Leadership
Pre Sales
Isabelle Ng Summary
Isabelle Ng, based in Singapore, is currently a Projects and Systems Manager at KPMG Singapore. Isabelle Ng brings experience from previous roles at Verizon Communications Singapore Pte Ltd. Isabelle Ng holds a 2007 - 2010 Information Technology in Major in Business Systems @ Monash University. With a robust skill set that includes Artificial Intelligence (AI), Business Process Re-engineering, Call Center, Call Centers, Cross-functional Program Leadership and more. Isabelle Ng has 3 emails on RocketReach.
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