Isabel Hernandez Email & Phone Number
Director Of Service Operations, Primary Care Organization @ Humana
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Isabel Hernandez Location
- Florida, United States
Isabel Hernandez Work
- Director Of Service Operations, Primary Care Organization @ (March 2018 - Present)
- Director, Care Delivery Organization Contact Center @ (June 2016 - March 2018)
- Area Practice Manager @ (August 2014 - June 2016)
- Sr. Practice Manager @ (December 2011 - August 2014)
- Director of Operations @ The NeuroCenter (January 2000 - November 2011)
- Customer Contact Center Manager @ Ethnicgrocer.com (January 1999 - January 2000)
- Call Center Supervisor and Distribution Center Supervisor @ (August 1997 - December 1999)
- Business Facilitator @ (January 1995 - January 1997)
Isabel Hernandez Education
- University of Illinois Chicago
M.B.A. (Operations)
1996-1999 - Gies College of Business - University of Illinois Urbana-Champaign
B.S. (Economics)
1989-1993
Isabel Hernandez Skills
- Key Performance Indicators
- Customer Service Management
- Communication
- Operations Management
- Leadership
- EMR Implementation
- Change Management
- Human Resources
- Negotiation
- Process Improvement
- SEO
- Cross-functional Team Leadership
- Marketing
- Strategic Planning
- Contract Negotiation
- Business Development
- Analysis
- Management
- Training
- Team Building
- CRM
- Business Process Improvement
- Customer Service
- Team Leadership
- Strategy
- Healthcare
- Hospitals
- Healthcare Management
- Budgets
- Healthcare Information Technology
- HIPAA
- Business Strategy
- Managed Care
- Healthcare Consulting
- EHR
- Physicians
- EMR
- Recruiting
- Project Management
- Coaching
- Microsoft Office
- Medicare
- Leadership Development
- Marketing Strategy
- Performance Management
- Program Management
- Microsoft Excel
- Advertising
- Start-ups
- Vendor Management
- Research
- Business Process
- Cross Functional Team Leadership
- Start Ups
- Microsoft Word
- Cross Functional Team
- Healthcare Information
- Development
- Operations
- Financial Management
Isabel Hernandez Summary
- Isabel Hernandez, based in Florida, United States, is currently a Director Of Service Operations, Primary Care Organization at Humana. Isabel Hernandez brings experience from previous roles at Humana, HCA Physician Services, Swedish Covenant Hospital and The NeuroCenter. Isabel Hernandez holds a 1996 - 1999 M.B.A. in Operations @ University of Illinois Chicago. With a robust skill set that includes Key Performance Indicators, Customer Service Management, Communication, Operations Management, Leadership and more. Isabel Hernandez has 1 emails and 1 mobile phone numbers on RocketReach.
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