Isaac Silva Email
2nd Level Support Manager @ GreenMile Powered by Descartes
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Isaac Silva Location
- State of Ceará, Brazil
Isaac Silva Work
- 2nd Level Support Manager @ (February 2017 - Present)
- Technical Support Specialist @ (February 2017 - Present)
- QA Analyst @ (April 2014 - April 2017)
- Quality Assurance Analyst @ (April 2014 - April 2017)
- Estágio @ Universidade de Fortaleza (April 2012 - April 2014)
- Intern @ Universidade de Fortaleza (April 2012 - April 2014)
Isaac Silva Education
- Universidade de Fortaleza
Bachelor of Computer Science
2010-2014 - Universidade de Fortaleza
Bacharelado (Computer Science)
2010
Isaac Silva Skills
- Java
- Metodologias ágeis
- Regression Testing
- Test Cases
- Test Automation
- Manual Testing
- Quality Assurance
- Garantia de qualidade
- Teste de regressão
- Automação de testes
- Selenium Testing
- Appium
- Scrum
- Desenvolvimento de software
- API REST
- Amazon Web Services
- Automated Software Testing
- Azure DevOps
- Azure DevOps Services
- Business Process Improvement
- Computer Science Education
- Cross-functional Collaborations
- Customer Satisfaction
- Customer Service
- Customer service and communication
- Defect Tracking
- English
- Grafana
- Internal Training
- JIRA
- Leading Development Teams
- Manufacturing Process Improvement
- Microsoft Office
- Oracle SQL Developer
- Policies & Procedures Development
- Process Improvement Analysis
- Process Optimization (Manufacturing)
- Process improvement and optimization
- Proficiency Testing
- Quality Control
- Reducing Operating Costs
- SQL Tools
- Salesforce.com
- Selenium
- Service Improvement Plans
- Support Management
- Team Management
- Team management and leadership
- Technical Support
- Technical troubleshooting and problem-solving
- Troubleshooting
Isaac Silva Summary
- Isaac Silva, based in State of Ceará, Brazil, is currently a 2nd Level Support Manager at GreenMile Powered by Descartes. Isaac Silva brings experience from previous roles at GreenMile Powered by Descartes and Universidade de Fortaleza. Isaac Silva holds a 2010 - 2014 Bachelor of Computer Science @ Universidade de Fortaleza. With a robust skill set that includes Java, Metodologias ágeis, Regression Testing, Test Cases, Test Automation and more. Isaac Silva has 3 emails on RocketReach.
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