Isaac Downs Email
Technology Resilience Analyst @ Tokio Marine HCC International
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Isaac Downs Location
- Cardiff, GB
Isaac Downs Work
- Technology Resilience Analyst @ (October 2024 - Present)
- Service Desk Analyst @ (July 2023 - October 2024)
- Service Desk Officer @ Cwn Taf Morgannwg (January 2023 - July 2023)
- Service Desk Officer @ (January 2023 - July 2023)
- Junior I.T. Support @ (December 2022 - January 2023)
- Information Technology Support Technician @ Talis-UK / Atlantic Plastics (November 2021 - January 2023)
- IT Apprentice @ (August 2021 - November 2022)
- Information Technology Specialist @ Talis-UK / Atlantic Plastics (September 2019 - November 2020)
Isaac Downs Education
- University of Chester
High School Diploma (Game and Interactive Media Design)
Isaac Downs Skills
- Accountability
- Active Directory
- Administration
- Analytical Skills
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- Attention to Detail
- BC/DR
- Cloud Computing
- Command Prompt
- Communication
- Computer Ethics
- Computer Maintenance
- Consumer Services
- Customer Experience
- Customer Satisfaction
- Customer Service
- Cybersecurity
- Cybersecurity Incident Response
- Disaster Recovery
- Easily Adaptable
- English
- Execution of Business Plans
- Executive Reporting
- Foundation Certificate in IT Service Management
- Game Development
- Generative AI
- Global IT Operations
- Help Desk Support
- Hospital Information Systems
- IT Enabled Business Transformation
- IT Governance
- IT Risk Management
- IT Service Catalog
- IT Service Delivery
- IT Service Management
- ITIL
- ITIL Certified
- ITIL Process
- Incident Management
- Information Technology
- Information and Communications Technology (ICT)
- Infrastructure
- Installations
- Internet Services
- Managed Services
- Microsoft Copilot
- Microsoft Exchange
- Microsoft Products
- Microsoft Teams
- Ms-900
- Natural Language Processing (NLP)
- Networking
- New Business Set-up
- Office 365
- Operational Risk Management
- Powershell
- Printer Support
- Problem Solving
- Process Analysis
- Productivity Improvement
- Reliability Testing
- Remediation
- Resolving Issues
- Risk Reporting
- SC-900
- Security Awareness
- Self-Management
- Self-Motivation
- Service Levels
- ServiceNow
- Technical Services
- Technical Support
- Ticketing Systems
- Troubleshooting
- Virtualization
- Windows
Isaac Downs Summary
- Isaac Downs, based in Cardiff, GB, is currently a Technology Resilience Analyst at Tokio Marine HCC International. Isaac Downs brings experience from previous roles at Tokio Marine HCC International, Cwn Taf Morgannwg, NHS Wales and Atplas. Isaac Downs holds a High School Diploma in Game and Interactive Media Design @ University of Chester. With a robust skill set that includes Accountability, Active Directory, Administration, Analytical Skills, Artificial Intelligence (AI) and more. Isaac Downs has 1 emails on RocketReach.
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Top Tokio Marine HCC International Employees
David Boyce
Head of Platforms
London, England, GB
Leila Duan
Head of Innovation
London, GB
Kevin Smith
Chief Data Officer
London, GB
Dominic Wate
Head of IT Enablement and Acceleration
London, England, GB
Barry Cook
Chairman
London, GB
Thibaud Hervy
Chief Executive Officer
London, GB
Alex Wilmot
Head of Upstream
London, GB
Andrea Taylor
Head of Business Operations
London, England, United Kingdom
Terry MacAuley
Head of Risk - Credit
Retford, GB
Gavin Bridges
Chief Claims Officer
Little Clacton, GB
Mark Hutton
Chief Underwriting Officer - Crisis Management
Mentmore, England, GB
Joe Webb
Head of Product Engineering
London, England, GB
Samanta de Rinaldis
Chief Risk Officer - Tokio Marine Europe
Luxembourg City, LU
Allison Gaskell
Head of HR UK
London, England, GB
Sam Guggiari-Peel
Head of Conduct Risk
London, GB
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