Iryna Kononenko Location
- Ukraine
Iryna Kononenko Work
- 2023 - now Head of Support @
- 2020 - 2023 Customer Support Team Lead @
- 2019 - 2023 Customer Experience Manager Team Lead @
- 2018 - 2019 Support Manager @
Iryna Kononenko Education
- Zaporizhzhya State University
Магистр (Журналистика)
2016 - 2018 - Zaporizhzhya National University
Бакалавр (Издательское дело)
2011 - 2016
Iryna Kononenko Skills
- Психология
- Консультативная психология
- Когнитивно-поведенческая психотерапия
- Качество обслуживания клиентов
- Служба поддержки
- Работа с клиентами
- Сохранение клиентской базы
- Клиентоориентированный сервис
- Развитие отношений с клиентами
- Поддержка клиентов
- CRM
- Управление командой
- Формирование команды
- Мотивация команды
- Управление удалёнными командами
- Коммуникабельность
- Принятие решений
Iryna Kononenko Summary
- Iryna Kononenko, based in Ukraine, is currently a Head of Support at OnTaxi. Iryna Kononenko brings experience from previous roles at Qwerty.Software. Iryna Kononenko holds a 2016 - 2018 Магистр in Журналистика @ Zaporizhzhya State University. With a robust skill set that includes Психология, Консультативная психология, Когнитивно-поведенческая психотерапия, Качество обслуживания клиентов, Служба поддержки and more. Iryna Kononenko has 1 emails on RocketReach.
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