Irma Ricarse's Location
Valenzuela, NCR, PH
Irma Ricarse's Work
- Director of Service Desk Operation @ Infosys BPM
- Senior Operations Manager and Global Transformation Lead @ Infosys BPM
- Business Operations Manager @ IBM
- Service Desk Operations Manager @ IBM
- Global Operations Manager @ Movate
- Team Manager Helpdesk Support @ Singapore Post Ltd
- Account Manager @ IVIC
- Senior Customer Service Specialist and Sales Coach @ Convergys
- Production Team Leader @ West Contact Services
- Team Captain @ Ambergis Solutions
Irma Ricarse's Education
- Indian Institute of Management Bangalore
Strategic Leadership (Business Administration and Management, General)
2023 - 2023 - Polytechnic University of the Philippines Graduate School
Statistic and Research (Bachelor of Mass Communication Major in Broadcasting)
2004 - 2006 - Polytechnic University of the Philippines
Bachelor in Mass Communication (Broadcasting)
1998 - 2003
Irma Ricarse's Skills
- Manage Client Relationships
- Project Management
- Operational Risk Management
- Operations Management
- Organizational Leadership
- Mitigation Strategies
- Cost optimization
- Customer Engagement
- Time Management
- Strategic Planning
Irma Ricarse's Summary
Irma Ricarse, based in Valenzuela, NCR, PH, is currently a Director of Service Desk Operation at Infosys BPM, bringing experience from previous roles at Infosys BPM, IBM and CSS Corp. Irma Ricarse holds a 2023 - 2023 Strategic Leadership in Business Administration and Management, General @ Indian Institute of Management Bangalore. With a robust skill set that includes Manage Client Relationships, Project Management, Operational Risk Management, Operations Management, Organizational Leadership and more, Irma Ricarse contributes valuable insights to the industry. Irma Ricarse has 1 email on RocketReach.
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