IrisAgent Information

Most support AI deflects. IrisAgent resolves. IrisAgent is an AI support platform that resolves customer conversations across chat, email, voice, and WhatsApp, grounded in your own data and validated before every answer. Not a deflection bot. Not a generic GPT wrapper. What teams get in production: • 60%+ of conversations auto-resolved, real resolutions, not deflections • 95%+ validated accuracy and 0% hallucinated answers • Live on your existing stack (Zendesk, Salesforce, Intercom, Freshworks) in 24 hours • $2.4M+ saved across customers. Dropbox alone saved 160,000 agent minutes We go beyond answering tickets. IrisAgent takes a 360-degree view of support operations, using product and user context to find the "why" behind tickets (bugs, outages, performance issues), turn your SOPs into automation, auto-tag and route, and surface the trends your team should act on. Trusted by Dropbox, Zuora, InvoiceCloud, MY.GAMES, and more. Serving 1M+ tickets a month. SOC 2 Type II, GDPR, and HIPAA-ready. See it resolve on your own data. Book a demo: https://www.irisagent.com/get-a-demo/