Iris Cole Email & Phone Number
Lead Trainer for North America - ISC Skills and Education Team @ IBM
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Iris Cole Location
- Douglasville, GA, US
Iris Cole Work
- 2014 -now Lead Trainer for North America - ISC Skills and Education Team @
- 1999 -now Global Education Program Manager @ IBM Corporation
- 1997 -1999 Customer Operations Manager @
- 1981 -1996 Customer Service Representative @
Iris Cole Education
- American Management Association
Myers-Briggs (MBTI) Step I and Step II Certification
2013 - University of Colorado Boulder
Bachelor's degree (Environmental Population & Organismic Biology)
1972-1977
Iris Cole Skills
- Program Management
- Vendor Management
- Business Process Improvement
- Outsourcing
- Customer Service
- Process Improvement
- Business Analysis
- Cross-functional Team Leadership
- Team Leadership
- Project Management
- Change Management
- Business Process
- Training
- Management
- CRM
- Service Delivery
- Team Management
- IT Service Management
- Business Transformation
- Project Planning
- Performance Management
- Leadership
- Strategy
- Management Consulting
- IT Strategy
- Call Centers
- PMP
- Blackboard Collaborate
- Live Virtual Training
- Cross Functional Team Leadership
- Microsoft Excel
- Public Speaking
Iris Cole Summary
- Iris Cole, based in Douglasville, GA, US, is currently a Lead Trainer for North America - ISC Skills and Education Team at IBM. Iris Cole brings experience from previous roles at IBM Corporation and IBM. Iris Cole holds a Myers-Briggs (MBTI) Step I and Step II Certification @ American Management Association. With a robust skill set that includes Program Management, Vendor Management, Business Process Improvement, Outsourcing, Customer Service and more. Iris Cole has 2 emails and 2 mobile phone numbers on RocketReach.
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