Success and Support Manager at Alliance Virtual Offices @ (August 2023 - Present)
Team Lead of Client Success @ (August 2015 - August 2023)
Customer Support Supervisor @ (August 2015 - August 2023)
Customer Service Agent @ Hispanic Teleservices Corporation (January 2011 - August 2015)
Iris Borja Education
Universidad Metropolitana de Monterrey
Bachelor's degree (Criminology)
2012-2015
Iris Borja Skills
Time Management
Customer Journeys
Team Leadership
Problem Solving
Customer Retention
Teamwork
Customer Support
Product Knowledge
Coaching
Analytical Skills
Business Relationship Management
Customer Service
Microsoft Office
Team Building
Negotiation
Customer Relationship Management (CRM)
Data Entry
Sales
Customer Satisfaction
Following Up
Leadership
Iris Borja Summary
Iris Borja, based in Monterrey, N.L., MX, is currently a Senior Revenue Growth Manager at Alliance Virtual Offices. Iris Borja brings experience from previous roles at Alliance Virtual Offices and Hispanic Teleservices Corporation. Iris Borja holds a 2012 - 2015 Bachelor's degree in Criminology @ Universidad Metropolitana de Monterrey. With a robust skill set that includes Time Management, Customer Journeys, Team Leadership, Problem Solving, Customer Retention and more. Iris Borja has 2 emails on RocketReach.
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