Irin A. Email & Phone Number
Sr. ITSM Business Analyst @ APSIS
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Irin A. Location
- Dhaka, BD
Irin A. Work
- 2024 -now Sr. ITSM Business Analyst @
- 2022 -2024 ITSM Business Analyst @
- 2020 -2022 IT Support Engineer @
- 2019 -2020 Executive Engineer @
- 2019 -2019 2. Customer Care Executive @
Irin A. Education
- Daffodil International University-DIU
Bachelor of Science - BSC (Electronics and Telecommunication Engineering)
2015-2018
Irin A. Skills
- Process Management
- Customer Service Management
- IT Operations
- Problem Solving
- IT Escalation
- Vendor Management
- Communication
- Customer Experience
- Infrastructure
- IT Management
- Procurement
- IT Hardware Support
- Budgeting
- Troubleshooting
- Networking
- Computer Networking
- Ticketing
- Troubleshooting & finding possible solution
- Network Simulator (NS2)
- Customer Service
- Teamwork
- Team Building
- Technical Support
- Time Management
- Negotiation
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Microsoft Project
- Visio
- Microsoft PowerPoint
- Microsoft Word
- Mikrotik
Irin A. Summary
- Irin A., based in Dhaka, BD, is currently a Sr. ITSM Business Analyst at APSIS. Irin A. brings experience from previous roles at APSIS, Merits Technologies Ltd. and AjkerDeal.Com. Irin A. holds a 2015 - 2018 Bachelor of Science - BSC in Electronics and Telecommunication Engineering @ Daffodil International University-DIU. With a robust skill set that includes Process Management, Customer Service Management, IT Operations, Problem Solving, IT Escalation and more. Irin A. has 1 emails on RocketReach.
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