Irin A. Email & Phone Number
Sr. ITSM Business Analyst @ APSIS
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Irin A. Location
- Dhaka, BD
Irin A. Work
- Sr. ITSM Business Analyst @ (January 2024 - Present)
- ITSM Business Analyst @ (March 2022 - May 2024)
- IT Support Engineer @ (September 2020 - March 2022)
- Executive Engineer @ (February 2019 - September 2020)
- 2. Customer Care Executive @ (January 2019 - February 2019)
Irin A. Education
- Daffodil International University-DIU
Bachelor of Science - BSC (Electronics and Telecommunication Engineering)
2015-2018
Irin A. Skills
- Process Management
- Customer Service Management
- IT Operations
- Problem Solving
- IT Escalation
- Vendor Management
- Communication
- Customer Experience
- Infrastructure
- IT Management
- Procurement
- IT Hardware Support
- Budgeting
- Troubleshooting
- Networking
- Computer Networking
- Ticketing
- Troubleshooting & finding possible solution
- Network Simulator (NS2)
- Customer Service
- Teamwork
- Team Building
- Technical Support
- Time Management
- Negotiation
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Microsoft Project
- Visio
- Microsoft PowerPoint
- Microsoft Word
- Mikrotik
Irin A. Summary
- Irin A., based in Dhaka, BD, is currently a Sr. ITSM Business Analyst at APSIS. Irin A. brings experience from previous roles at APSIS, Merits Technologies Ltd. and AjkerDeal.Com. Irin A. holds a 2015 - 2018 Bachelor of Science - BSC in Electronics and Telecommunication Engineering @ Daffodil International University-DIU. With a robust skill set that includes Process Management, Customer Service Management, IT Operations, Problem Solving, IT Escalation and more. Irin A. has 1 emails on RocketReach.
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