Ira Jain Email & Phone Number
Lead - Customer Success @ GoKwik
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Ira Jain Location
- Gurugram, HR, IN
Ira Jain Work
- Lead - Customer Success @ (April 2026 - Present)
- Senior Customer Success Manager @ (April 2025 - March 2026)
- Team Lead - Customer Success @ (July 2022 - March 2025)
- Senior Manager - Customer Success @ (October 2021 - July 2022)
- Customer Success Manager @ (February 2021 - October 2021)
- Operations and Training Manager @ (May 2020 - October 2020)
- Assistant Manager - Food and Beverage Service @ (July 2018 - February 2020)
- Guest Service Management Associate @ (July 2016 - July 2018)
- Chef @ (June 2014 - November 2014)
- Apprentice Chef @ (May 2013 - July 2013)
- Sales Assistant @ Amandine Confectionery (November 2011 - May 2012)
Ira Jain Education
- Oberoi Centre of Learning and Development
Guest Service Management (Hospitality Administration/Management)
2016-2018 - EnglishScore
International Business Communication Skills
2017-2017 - WSET
WSET Level 2 (Wine)
2017-2017 - Amity University
Bachelor's Degree (Hotel Management)
2013-2016 - India International School, Jaipur, Rajasthan, India
High School (Physics, Chemistry, Mathematics)
1998-2010
Ira Jain Skills
- Account Management
- Analytical Skills
- Business Development
- Business Relationship Management
- Business Reviews
- Business-to-Business (B2B)
- Canva
- Category Management
- Churn Management
- Client Onboarding
- Client Relations
- Communication
- Cross-Selling
- Customer Engagement
- Customer Experience
- Customer Focused Design
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Success
- English
- Enterprise Account Management
- F&B Management
- Freshdesk
- Google Sheets
- Google Workplace
- Hospitality Management
- Hotel Management
- Human Resources
- Key Account Management
- Key Accounts
- Key Metrics
- Key Performance Indicators
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- NPS
- Net Promoter Score
- Onboarding
- Operations Management
- Partnerships
- Performance Marketing
- Presentation Skills
- Problem Solving
- Process Improvement
- Product Adoption
- Product Knowledge
- Project Management
- Relationship Development
- Sales Presentations
- Salesforce.com
- Search Engine Optimization (SEO)
- Social Media
- Social Media Marketing
- Software as a Service (SaaS)
- Team Leadership
- Team Management
- Teamwork
- Training
- Training & Development
- Upselling
- Zoho CRM
Ira Jain Summary
- Ira Jain, based in Gurugram, HR, IN, is currently a Lead - Customer Success at GoKwik. Ira Jain brings experience from previous roles at GoKwik, Exly and EagleOwl. Ira Jain holds a 2016 - 2018 Guest Service Management in Hospitality Administration/Management @ Oberoi Centre of Learning and Development. With a robust skill set that includes Account Management, Analytical Skills, Business Development, Business Relationship Management, Business Reviews and more. Ira Jain has 2 emails and 1 mobile phone numbers on RocketReach.
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Ira Jain
Lead - Customer Success
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