Ion Power Information

We are committed to providing you with the best service and quality of products at all time. All Ion products are warranted against defects from one year from the purchase date. Defective products do not include wear or scratches or color fade. If you suspect your product is defective please contact us for a return authorization and we will reply to you within a 24hr period. If for some reason you are not satisfied with your purchase you may return for a full return within 10days of the date your product was received. All return Products must be in the same condition as was shipped. You are responsible for all shipping fees unless the product was defective in which case your shipping fee will be returned and the product replaced or money returned at our discretion. Replacements: We will replace any damage product for free! Before contacting us for replacements, First please make sure you got our company product (You should be able to see it on our website or at-least have our logo -IP- on it) Please send us an email with this information: Product name and picture. Information on where you bought it and receipt. Full name and address