Ioana Cirdei Email
Head of Regulated @ Titans.net
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Ioana Cirdei Location
- Pitești, AG, RO
Ioana Cirdei Work
- 2025 -now Head of Regulated @
- 2021 -2025 Product Owner @
- 2018 -2022 Customer Success Manager @ Airinvest
- 2016 -2018 General Customer Support and Acquisitions Manager @ Pathwwway
- 2015 -2016 Customer Support And Deposit Help Manager @ Pathwwway
- 2014 -2015 Outbound and Customer Support Team Leader @ King Crown Online Services ltd
- 2013 -2014 Sales Agent @ king crown online services ltd
- 2012 -2013 Retention Agent @ king crown online services ltd
Ioana Cirdei Education
- Universitatea din Pitești
(RISE)
2008-2011 - Colegiul Economic Maria Teiuleanu
Atestat Operator PC (Matematica Informatica)
2004-2008
Ioana Cirdei Skills
- Service-Level Agreements (SLA)
- KYC Verification
- Stakeholder Relations
- Operating Manuals
- Delegation
- Service Standards
- Constructive Feedback
- Coaching
- Performance Reviews
- Bingo
- Problem Solving
- English
- Sportsbook
- Online Casino
- Online Gaming
- Casino Gaming
- Sales
- Business Growth
- Leadership
- Team Management
- Communication
- Build Strong Relationships
- Management
- Consulting
- Post Campaign Analysis
- Campaign Analytics
- Marketing Metrics
- Interpersonal Skills
- Operations
- Key Performance Indicators
- Decision-Making
- Customer Relationship Management (CRM)
- Attention to Detail
- Analytical Skills
- Coaching și mentorat
- Project Management
- Customer Support
- Team Leadership
- Call Center Administration
- Call Management
- Progress Monitoring
- Training & Development
- Promotional Solutions
- Information Security
- People Management
- Formare
- Servicii pentru clienți
- Asistență clienți
- Online Gambling
- iGaming
Ioana Cirdei Summary
- Ioana Cirdei, based in Pitești, AG, RO, is currently a Head of Regulated at Titans.net. Ioana Cirdei brings experience from previous roles at Player Gaming, Airinvest and Pathwwway. Ioana Cirdei holds a 2008 - 2011 Universitatea din Pitești. With a robust skill set that includes Service-Level Agreements (SLA), KYC Verification, Stakeholder Relations, Operating Manuals, Delegation and more. Ioana Cirdei has 2 emails on RocketReach.
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