Invigia Limited Information

Invigia is an award-winning technology group with three commercial subsidiary companies, all of which help organisations manage their reputations and maintain their prosperity. Charter UK helps businesses to achieve a strategic step-change that is proven to deliver an enhanced customer experience, improve customer efficiency, and drive business improvements, while at the same time yielding significant cost reductions and efficiency gains. In 2013, the deployment of the largest complaints handling suite in Europe saw Charter UK and Lloyds Banking Group jointly triumph as the winners of the FStech Award for Best Use of IT in Retail Banking. Charter Systems is at the forefront of collaborative working initiatives and as a result of its expertise, the company was chosen to develop the UK’s first fully integrated covert management solution across the five police forces in the South West, which has become a best of breed solution for covert working practices. UK law enforcement agencies all rely upon it in their work to prevent and detect crime and to keep the public safe. mycustomerfeedback.com gives businesses of all sizes the opportunity to handle customer complaints and feedback to a level that was previously was beyond their reach – by furnishing them with a sophisticated online service. All kinds of organisations, in just about every sector imaginable, rely upon the support it gives them, and have seen their reputations – and their businesses – benefit from the results.