Coast is a top-performing call center services company that specializes in onshore omni-channel solutions, accounts receivable management, and back-office functions for public and private entities. Our mission is to perform services with the highest standards of integrity, efficiency, and ethics.
We develop rapport with companies and consumers, create long-term relationships with clients, and improve communities through philanthropic initiatives. We further our corporate culture of compliance, customer service, and teamwork by investing in our most valuable asset: our people. We maintain a professional environment and always do what is right.
Coast Professional, Inc. is an Equal Opportunity/Affirmative Action, M/F/Vet/Disability Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and revenue cycle management services in the cable, commercial, healthcare, telecom and utility sectors. With 15 offices across four time zones, Convergent empowers its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.
Convergent has two divisions: Convergent Outsourcing, Inc. and Convergent Revenue Cycle Management, Inc.
About Convergent Outsourcing, Inc.
Convergent Outsourcing, Inc. is an integrated customer care organization providing solutions to help clients bridge relationships with customers through enhanced, unified communication. Convergent customer care maintains brand equity while maximizing the customer experience through multi-channel voice, chat, e-mail and back office services that are continually measured for compliance and quality standards. Serving a diverse client base, Convergent has contact centers strategically located to provide geographic time zone coverage and skilled labor availability.
About Convergent Revenue Cycle Management, Inc.
As the premier niche revenue cycle management company in healthcare, Convergent offers a full suite of technology-enabled early out self-pay services, attorney-powered third party reimbursement and bad debt recovery for hospitals and healthcare providers. Our regulatory expertise and consumer-focused patient contact center technology optimize revenue cycle performance and improve healthcare provider relationships with patients.
In 2014, Convergent was acquired by Account Control Technology Holdings, Inc., which represents a diverse family of companies offering comprehensive business process outsourcing solutions.
Pioneer Credit Recovery delivers tech-enabled CX solutions to federal and state agencies, major cities, and municipalities. Pioneer provides its clients with quality results, experience, leadership, and technology, including state-of-the art infrastructure, telecommunications, and collections systems, ensuring the best the industry has to offer.
Find open positions across our enterprise at https://businessprocessingsolutions.bamboohr.com/careers.
NMLS# - 951914
https://www.nmlsconsumeraccess.org/