Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.
Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.
Microsoft Visio is a diagramming, process modeling & data visualization solution which enables communication of complex information through data-linked diagrams.
AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.
BroadSoft, a part of Cisco, is the leading provider of software and services that enable mobile, fixed-line and cable service providers to offer Unified Communications over their Internet Protocol networks.
Choice middleware works with the browser to give their web server access to the same data as a native mobile app. This enables organizations to programmatically manage the mobile Web experience in real time by optimizing performance, privacy and personalization.
Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.
Cisco BroadWorks is a carrier-grade unified communication software platform, optimized for performance and scale. BroadWorks is hosted by service providers to deploy cloud calling from a common network platform over any type of wired or wireless network architecture.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.
SolarWinds, Inc., is an together with its subsidiaries, designs, develops, markets, sells, and supports enterprise-class information technology and infrastructure management software to IT and DevOps professionals in various organizations worldwide.
Internode Business Intelligence And Analytics Technology
IBM Cognos is a suite of business intelligence and performance management software, that includes dashboards, reports, forecasting, visualization & automation.
Drupal is an open source content management platform powering millions of websites and applications. Its built, used, and supported by an active and diverse community of people around the world.
Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.
Roll is an end-to-end business workflow and project management software for small businesses in the creative service industries, with integrated accounting.
VMware Server is a free virtualization product for Windows and Linux servers with enterprise-class support. It enables companies to partition a physical server into multiple virtual machines and to start experiencing the benefits of virtualization.
VMware vSphere is a concentrates on the architecture, hardware, and software in the standard and enterprise plus editions of vSphere 6, which offers better scale, resilience, and fault tolerance than ever before.
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.
Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.
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