Intercultural Competency Advantage Program Information

The London Cross Cultural Learner Centre (CCLC) has over 45 years of experience in promoting intercultural awareness and understanding. Our Centre’s corporate training in intercultural competency is based on extensive, empirical research conducted by researchers at the Centre for Research on Migration and Ethnic Relations at Western University in London, Ontario, Canada. We are proudly offering London’s first diversity-enhanced training program based entirely on research and feedback from over 75 local and regional businesses. Our training program focuses on the value of cultural diversity in the workplace and provides participants with the tools to: identify and respect difference, withhold judgment, and search for common ground with colleagues and clients. By focusing on the Self through self-assessment, awareness and reflection, participants are asked to critically examine their own culture both in the workplace and society at large. They learn to change their understanding of integration as a one-way process (how can others change to accommodate my understanding of societal and workplace culture) to a two-way process (how can we both change to accommodate our own and others’ cultural understandings). This training uses a transformative learning approach through an experiential learning model that is grounded in social theory. TRAINING TOPICS AND LEARNING OBJECTIVES: 1. FUNDAMENTALS OF INTERCULTURAL COMPETENCIES MODULE 2. SYSTEMIC DISCRIMINATION: HIRING AND PROMOTION IN THE WORKPLACE MODULE 3. POWER DYNAMICS: RACISM AND VULNERABLE GROUPS MODULE 4. INTERCULTURAL COMMUNICATION AND BEST PRACTICES MODULE