INTERCONNECT S.A. uses 10 technologies like Avaya, Avaya Call Management System, and Avaya Contact Center. View INTERCONNECT S.A.'s complete Tech Stack.
INTERCONNECT S.A. Communications Technology
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya Call Management System (CMS) is a software product for businesses and organizations that receive a large volume of telephone calls processed through the Automatic Call Distribution (ACD) feature of the Avaya Aura Communication Manager CMS system. Avaya CMS delivers real-time monitoring and historical reporting for Avaya Call Center Elite and includes custom reporting, task scheduling, exception notification, threshold warning, administration and configuration, and long term ACD data storage.
Genesys is an multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster.
INTERCONNECT S.A. Customer Management Technology
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.
INTERCONNECT S.A. Platform And Storage Technology
Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...
Microsoft Exchange Online is a hosted email for business.
Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.
INTERCONNECT S.A. Marketing Technology
Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.
INTERCONNECT S.A. Computer Networks Technology
Fortinet is a provider of network security appliances that include firewalls, security gateways, and complementary products.
Top INTERCONNECT S.A. Employees
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22
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Bruno Mena Arredondo
Operations Manager Brazil at INTERCONNECT S.A.
Rio de Janeiro, RJ, BR3 -
Silvina Lallana
Licenciada en seguridad e higiene at INTERCONNECT S.A.
Buenos Aires Province, Argentina2
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