SoftExpert is a market leader in software and services for business compliance, innovation and digital transformation, with more than 300,000 users from 2,000 organizations in more than 40 countries worldwide.
Founded in 1995, SoftExpert solutions are used by leading corporations in all kinds of industries, including manufacturing, automotive, life sciences, food and beverage, mining and metals, oil and gas, high-tech and IT, energy and utilities, government and public sector, financial services, transportation and logistics, and healthcare.
SoftExpert, along with its extensive network of international partners, provides hosting, implementation, post-sales support and validation services for all solutions to ensure that customers get the maximum value from their investments.
North South University (NSU) is the first private university of Bangladesh. It fundamentally changed the higher education landscape in the country by introducing American-style broad-based undergraduate programs that followed the semester calendar and credit hour system. Founded by renowned industrialists of the country, the university began its journey with the first classes offered in 1993.
Currently, 17,000+ students are enrolled in various undergraduate and graduate programs offered by four schools: School of Business and Economics, School of Health and Life Sciences, School of Humanities and Social Sciences and the School of Engineering and Physical Sciences.
The NSU campus also offers a spacious open air theater and lobby, a large auditorium, gym/health clubs, student and faculty lounges, several cafeteria, a medical center, student club offices, game rooms, and a three-level basement parking space for 600 vehicles.
The 100 classrooms and lecture theaters are equipped with computers and projectors to assist both students and the faculty members in creating stimulating and engaging classroom experiences. Campus wide Wi-Fi is available for student usage of their own devices.
Genex began its journey in Dhaka, back in 2012 as an initiative of IPE Group, UK with a plan to grow BPO and IT Service industry in emerging countries. Within a short span of time Genex has become the largest Business Process Management & IT Services company in Bangladesh. From 2 to 4000+ employees, Genex expanded its operations in APAC region, managing over 150 million customer interactions a year. In 2019, Genex became the first publicly listed company in the country’s ITeS sector.
Excellence in customer service and stellar achievements in business objectives is part of our core, we do so in a smart, cost effective and quality driven manner. Our multinational team of experts possesses the right mix of skills and experience in the field of BPO and IT services.
Genex has been awarded with the prestigious ICT Solution Provider of the Year by The Daily Star in 2019, National ICT Award by BASIS in 2019, Asia Pacific Alliance Award (APICTA) 2019, Best Large Contact Centre (#Rank 1) & TopPlace2Work for APAC region by ContactCentreWorld in 2018. We were also awarded the Best Outsourcing Partnership Award, under Large Contact Center category, for our partnership with a leading Telecom Operator.
We strive for excellence through continuous transformation of business scopes for our clients which ensures significant value addition to our customer’s business. A smart innovator in BPM and IT Services industry; trusted by Global Brands.
Solutions & Services offered by Genex:
1. Customer Experience Management
2. Back-Office Management Services
3. Digital Transformation & Solutions
4. Digital Marketing
5. Training & Skill Development