InTelegy Information

InTelegy collaborates with Public Service & Non-Profit Agencies to modernize and streamline their client service delivery models. We help our partners improve client experiences and increase staff efficiencies. Since 2003, InTelegy has brought this expertise to twenty-two California County Health and Human Services, Child Support and Child Welfare agencies and has recently expanded to collaborating with Public Health organizations across the country. InTelegy helps these organizations to build new channels of access and modernize service delivery through data driven management practices and improved operations. Founded in 1996, InTelegy Corporation is a consultancy with specific expertise in Business Process Redesign, Call Center Operations and Technology in customer service center systems. Utilizing proven methodology, the InTelegy team will develop effective strategies, support your organization in redesigning service delivery, and ensure success through our operations management support and training programs. InTelegy is dedicated to improving the dignity of the client experience. Through our partnerships with Public Service & Non-Profit Agencies, we are helping to change the culture of service for the people of California. We believe that improved and modernized service delivery systems help Public Service & Non-Profit Agencies better fulfill their mission to serve their clients and communities as well as spend our tax dollars efficiently and effectively.