View Intech Limited's top competitors like Bangla Trac Limited - BanglaCAT, Bangladesh Association of Software and Information Services (BASIS), and Bytesolutionbd.
Genex began its journey in Dhaka, back in 2012 as an initiative of IPE Group, UK with a plan to grow BPO and IT Service industry in emerging countries. Within a short span of time Genex has become the largest Business Process Management & IT Services company in Bangladesh. From 2 to 4000+ employees, Genex expanded its operations in APAC region, managing over 150 million customer interactions a year. In 2019, Genex became the first publicly listed company in the country’s ITeS sector.
Excellence in customer service and stellar achievements in business objectives is part of our core, we do so in a smart, cost effective and quality driven manner. Our multinational team of experts possesses the right mix of skills and experience in the field of BPO and IT services.
Genex has been awarded with the prestigious ICT Solution Provider of the Year by The Daily Star in 2019, National ICT Award by BASIS in 2019, Asia Pacific Alliance Award (APICTA) 2019, Best Large Contact Centre (#Rank 1) & TopPlace2Work for APAC region by ContactCentreWorld in 2018. We were also awarded the Best Outsourcing Partnership Award, under Large Contact Center category, for our partnership with a leading Telecom Operator.
We strive for excellence through continuous transformation of business scopes for our clients which ensures significant value addition to our customer’s business. A smart innovator in BPM and IT Services industry; trusted by Global Brands.
Solutions & Services offered by Genex:
1. Customer Experience Management
2. Back-Office Management Services
3. Digital Transformation & Solutions
4. Digital Marketing
5. Training & Skill Development
As a home-grown power and energy conglomerate, we take pride in our roots, and since our inception, we have been relentlessly working with a firm commitment to improving the socio-economic wellbeing of communities we function within. We have been strengthening the economic development of Bangladesh through our unparalleled contributions in the energy, power and infrastructure development sectors. Our remarkable growth story, fuelled by our unrelenting pursuit for success, a pioneering vision and an unyielding promise to quality and service excellence has made us – BanglaCAT – a brand name to be reckoned with. Being one of the successful business ventures of Caterpillar Inc. USA dealer network, we strive to continue to provide solutions in power and infrastructure development sector for ensuring a sustainable future for Bangladesh.
We have grown exponentially to power the nation with trusted solutions. With an expansive network of facilities owning rich basket of products and services with gensets, machines & equipment for heavy construction & industrial usage, marine propulsion & power generating system, rental services, original spare parts from CAT inventory, & dedicated 24/7 service support for customers & stakeholders, BanglaCAT delivers solutions to power & infrastructure development sector with the aim to build a brighter and stronger Bangladesh.
Established in 1998, BASIS is the national trade body for Bangladesh’s software, IT, and IT-enabled services (ITES) industries. What began with 18 visionary members has grown into a dynamic organization representing over 2,700 member companies, collectively accounting for the majority of Bangladesh’s ICT exports. BASIS empowers members by fostering ambition, building capacity, and ensuring sustainable growth to create a globally competitive ecosystem. Its vision is to position Bangladesh as a reliable, quality-driven IT hub. To achieve this, BASIS focuses on key priorities like facilitating access to capital, bridging skill gaps, expanding local and global markets, and supporting startups. BASIS collaborates with the government, private sector, and international stakeholders to advocate for progressive policies and ensure members’ concerns are addressed. Flagship initiatives like BASIS SOFTEXPO highlight Bangladeshi innovation on the global stage, while programs such as the National ICT Awards and Luna Shamsuddoha Awards celebrate excellence and inclusivity. Year-round seminars and workshops ensure members stay up-to-date with industry trends and practical skills. To address the industry’s skill gap, its in-house training institute-BITM, offers over 919 training programs, benefiting 60,000+ graduates, to prepare industry-ready talent. These programs bridge the gap between traditional education and real-world industry demands, empowering Bangladesh’s youth to thrive in the knowledge-based digital economy. Through active working groups, BASIS unites 1,500+ CXOs across 30+ ICT sub-domains and fosters collaboration via country-focused desks. It also shapes national policies, resolves disputes, and publishes resources to drive industry growth. BASIS believes in bridging digital divides, fueling transformative innovation, and creating opportunities for all.