INNOWIA Information

INNOWIA is in the business of providing cutting-edge BPM (Business Process Management) Services that empower your business to do more with less. Our personalized, automated and progressive solutions seamlessly drive operational excellence and enhance customer experience. The uber-connected buyer of today is gravitating towards digital and omni-channel experiences that guarantee faster and seamless operations, and define business success. This, by no means, undermines the importance of the human element across the customer journey. At INNOWIA, we employ a hybrid model where digital and human intelligence are combined to enhance customer experience for the next-gen buyer. In 2021, a team of passionate BPM experts came together to answer the ever-shifting operational needs across several key industries. Their constant quest for ideation and innovation in achieving smoother business operations resulted in the inception of INNOWIA, a one-stop shop for simple, relevant and intuitive BPM services. One year down the line, we have sprinted forward on this quest with more than 200 highly skilled professionals, 1.8 million transactions annually and 10 million customer interactions. We are now a strategic supplier of Business Process Management services for B2B & Leisure Travel Operators, Airlines, Edutech , Ecommerce & Telecom Industry. INNOWIA’s achievements are the result of a significant global presence, with offices in Canada, USA & India. Our teams are skilled with core subject matter expertise and niche domain experience. We enable our clients with intelligent and hybrid solutions using automated technologies that result in seamless CX. Efficient, modern and cost-effective solutions. We specialize in the following verticals: -CUSTOMER SERVICES -LEAD GENERATION & APPOINTMENT SETTING -SALES OPERATIONS & SALES SUPPORT -CORE & TRAVEL ACCOUNTING SERVICES -LOYALTY MANAGEMENT SERVICES -PROCESS AUTOMOTION For more information please write to us at Marketing@innowia.com