Ingenium Technology Information

Ingenium Technology, a privately held Italian software company, is a leading player in the emerging Service Level Intelligence market. Its flagship product, i-service, is the Service Level Intelligence suite which enables customers to model, verify and improve custom "Service Quality Rules", such as Service Level Agreements (SLA), Quality of Service profiles (QoS), Outsourced Service Levels, internal Business Processes. Any organization which is receiving, providing, and/or managing a service, will have outstanding advantages with i-service in defining, measuring, and verifying the quality levels reached, and also comparing them against business objectives and service contracts.